Information Technology Manager II

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Information Technology Manager II

Role Definition :

The Information Technology Manager role has ownership of the main support and execute functions for the Enterprise Applications department within GIS. This includes accountability for support metrics, management of contracts with strategic vendors, and leadership over a global Caterpillar team responsible for the delivery of these services. The application portfolio in question ranges from legacy to modern, and includes ERPs, Manufacturing, Order to Delivery and pricing applications, among others. This is a critical role that helps ensure our end users experience a well-equipped, efficient, and simple touchpoint to support. Further, this role owns the Continuous Improvement journey for the department, with programs that drive toward improving automation, monitoring, and analytic capabilities.

Responsibilities :

• Lead, mentor, and develop high-performing IT teams, foster a collaborative and results-oriented work environment.
• Execute multiple priorities & business requirements. Develops solutions that best meet the needs of the enterprise, with options to meet differentiated business capabilities as needed.
• Develops & manages IT budget for area of accountability.
• Delivers highly available, leading IT services through best-in-class service level management practices with the ability to flex with changing business demands.

Top Candidates Will Have :

Skill Descriptors :

Business Acumen : Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Extensive Experience :

Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience :

Influencing : Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Working Knowledge :

Continuous Transformation : Knowledge of evolving the business to remain competitive; ability to understand, adapt oneself to, respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization.

Level Working Knowledge :

Organizational Leadership : Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.

Level Working Knowledge :

Talent Management : Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.

Level Extensive Experience :

Matrix Management : Understanding of the importance of being able to leverage external resources when required and ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

Level Working Knowledge :

IT Systems Management : Knowledge of Information Technology (IT) systems; ability to utilize a variety of system tools, guarantee service availability, and ensure optimal IT system performance.

Level Extensive Experience :

Education / Experience : Degree or equivalent experience desired

Additional Info :