Front Desk Insurance Coordinator

Front Desk Insurance Coordinator At Daybreak Dental

Daybreak Dental, a leader in providing quality dental care, is excited to announce an opening for a dedicated and detail-oriented Front Desk Insurance Coordinator. This full-time position is ideal for individuals passionate about enhancing patient experiences from the first point of contact. Importantly, this is an on-site role at our well-equipped and friendly office. The position will be 4 days to start with the possibility to go to 5 days. Bilingual a plus!

The successful candidate will be instrumental in ensuring all front desk operations are conducted efficiently, with specific emphasis on handling dental insurance and billing processes. Daybreak Dental is committed to providing exemplary services and relies on our front desk team to maintain the smooth operation of all insurance-related activities.

Duties And Responsibilities

• Greet and check in patients with professionalism and warmth, ensuring a welcoming environment.
• Schedule and confirm patient appointments effectively to manage daily office flow and optimize patient satisfaction and office productivity.
• Verify insurance eligibility and benefits accurately to prevent billing issues and facilitate smooth processing of claims.
• Engage in treatment planning, presenting, and collecting patient co-insurance to ensure clear communication and financial transparency with our patients.
• Answer phones and respond to patient inquiries with patience and empathy, providing information and resolving issues promptly.

Requirements

If you are a motivated, dependable team player with dental front desk experience, we'd love to hear from you!