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Information Governance - Matter Mobility Analyst

Information Governance - Matter Mobility Analyst

Taft Stettinius & Hollister LLPIndianapolis, IN, United States
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Taft is seeking an Information Governance-Matter Mobility Analyst to support our Information Governance team in our Chicago, Cincinnati, Cleveland, Columbus, Dayton, Detroit, Indianapolis or Minneapolis office.

We are seeking an Information Governance-Matter Mobility Analyst with 2+ years of experience to support our Information Governance team in our Chicago, Cincinnati, Cleveland, Columbus, Dayton, Detroit, Indianapolis or Minneapolis office. All Taft employees operate under a "Client First" philosophy - in all things, we seek to provide exceptional services to our clients.

Duties and Responsibilities :

  • Execute and monitor Taft's policies and procedures regarding the transfer of digital client matter records into and out of the firm.
  • Transfer digital records to and from the Taft's document management system and other designated repositories of record.
  • Ensure inbound digital records are correctly classified and assigned to the correct client matter workspaces.
  • Ensure outbound digital records are accurately documented and memorialized into Taft's records tracking application.
  • Responsible for utilizing Secure Send or other FTP server technology, security and encryption controls, metadata structure, and database reporting.
  • Assist in the coordination of the Matter Mobility processes, including but not limited to, confirmation of all vital documentation and updating Taft's tracking system while ensuring data integrity is maintained.
  • Process client requests for transfers in a timely and complete manner.
  • Export and coordinate the export of requested data from Taft's Document Management System, docketing systems, e-discovery systems, and other identified repositories of record.
  • Work with various data formats to troubleshoot data transfer issues and problem resolution.
  • Serve as a resource to answer any questions regarding the transfer process.
  • Special projects and additional duties as assigned and directed by management.

Requirements :

  • Associate's degree and minimum of 2+ years of related work experience, or equivalent combination of education and work experience.
  • Experience managing physical and electronic documents, files and containers.
  • Experience providing exemplary customer service in a fast-paced environment.
  • Law firm experience, preferred but not required.
  • Strong knowledge of PC configuration and technical troubleshooting, including familiarity with file systems & formats.
  • Knowledge of legal software and other IT applications / software (e.g. iManage, Secure Send, Windows Office Suite, Windows Server).
  • Knowledge of best practices for managing and transferring large datasets.
  • Knowledge of data privacy and methods to keep data secure, such as encryption, MFA, etc.
  • Knowledge and proficiency in Microsoft Office Suite with the ability to learn and adapt to new technologies.
  • Experience in providing client technical support.
  • Exceptional written and communication skills, including the ability to effectively communicate with a variety of audiences in the legal environment.
  • Knowledge of Information Governance principles and practices.
  • Strong critical thinking and problem solving skills.
  • Attention to detail and quality-focused work along with teamwork, patience, and a desire to help clients and staff.
  • Ability to multi-task and meet tight deadlines.
  • Professional demeanor and strong work ethic.
  • Candidates interested in Chicago should apply here .

    Candidates interested in Cincinnati should apply here .

    Candidates interested in Cleveland should apply here .

    Candidates interested in Columbus should apply here .

    Candidates interested in Dayton should apply here .

    Candidates interested in Indianapolis should apply here .

    Candidates interested in Minneapolis should apply here .

    Candidates interested in Detroit (Southfield) should apply here .

    Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY .

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