Lead Sales Manager

Join the LKQ Family!

Within a customer service call center environment, handle incoming and outgoing phone calls, emails and assist the Regional Sales Manager with call center management duties.

Essential Job Duties

• Manage assigned customer base.
• Conduct training on AS400, eKeystone.com and system changes and other system enhancements with all sales team members.
• Create "Team Competitions" within the sales team or in conjunction with other sales teams throughout the company.
• Conduct weekly side-by-side training with other sales team members.
• Conduct feature line reviews on down accounts with team members during side-by-side reviews.
• Work with RSM & Initiative leaders to develop initiative campaigns.
• Review pivot tables - help identify areas of opportunity for salespeople, suppliers & customers.
• Travel to visit customers and suppliers. Can be with or without other KAO Associates.
• Assist as an additional contact point for customer issues that require immediate attention.
• Help to identify potential suppliers based on customer and / or salesperson input and transmit feedback to Category Management.
• Work with RSM on various regional projects.
• Conduct "team building" events to help strengthen overall team chemistry and boost morale.
• Assist in setting various sales and marketing goals for team members.
• Participate in weekly / monthly calls (Pricing, QMI, Sales Buddy, etc.).
• Divide, assign and conquer a team member's customer base when a responsible team member is not able to uphold their responsibilities due to vacation, illness, etc.
• Assist RSM and salespersons with 30 / 60 / 90-day reviews.
• Share best practices with other Sales Team Leads and RSMs.
• Assume other duties as assigned.

Supervisory Responsibilities

Minimum Requirements

Education & Experience

Preferred Requirements

Knowledge / Skills / Abilities

Essential Physical Demands / Work Environment

Benefits :

Join us for an exciting career journey with positive, driven individuals.