Inside Sales Representative

The Inside Sales Representative will be responsible for introducing services to new and established clients. They will communicate with customers by telephone and / or email. The primary duty involves building a large sales funnel by finding, developing, quoting, and tracking qualified opportunities that will lead to a sale.

MAJOR RESPONSIBILITIES / ACTIVITIES :

• Have an understanding of Mistras’ OneSource Solution portfolio with a focus on NDT.
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
• Ensure timely follow-up of quotes and opportunities with customers.
• Drive customer satisfaction with the services being provided, with an eye toward future business opportunities.
• Close coordination with Sales and Operations Management, as necessary.
• Provide feedback on the market & competitive trends.
• Update & maintain current customer information, quotes, and sales activities CRM on a daily & weekly basis.
• Prepare all necessary reports in a timely & accurate manner, as requested by management.
• Provide feedback on methods to improve qualified lead generation and quoting results.
• Identify decision-makers amongst targeted leads to start the sales process.
• Conduct outbound and respond to inbound lead generation efforts.
• Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
• Participate fully in training sessions, meetings, skill-building, and professional development classes.

DESIRED COMPETENCIES :

MINIMUM REQUIREMENTS :

ESSENTIAL PHYSICAL FUNCTIONS :

Salary Range is $50,000- $75,000 annually

Onsite requirement- 5 days

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MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.