Dispatch Coordinator

Job Description

Job Description

CD Staffing is excited to partner with Off The Charts (OTC) to find talented and dependable professionals ready to grow with one of the fasted expanding brands in cannabis delivery. OTC is known for setting high standards in safety, efficiency, and customer service - and now we're looking for an organized, calm-under-pressure Dispatch Coordinate to help keep our operations running smoothly behind the scenes.

If you're someone who thrives in a fast-paced environment, loves solving problems in real-time, and enjoys being the hub of communication between drivers, customers, and management - this could be your next big opportunity! Come be part of a dynamic team where precision, professionalism, and a proactive mindset are key.

Responsibilities :

• Receive, prioritize, and dispatch cannabis delivery orders to drivers in real-time using dispatch software.
• Assign orders based on driver availability, delivery zones, and efficiency goals.
• Monitor active deliveries, provide live status updates to customers, and resolve delivery delays quickly.
• Maintain constant communication with drivers to ensure accurate, timely, and compliant deliveries.
• Serve as the main point of contact for customer inquiries related to delivery status or concerns.
• Track delivery metrics, maintain accurate records, and uphold all regulatory documentation.
• Work closely with management to identify and implement operational improvements.
• Ensure compliance with California cannabis delivery regulations and internal company policies.
• Coordinate with retail store staff to optimize delivery windows and driver coverage.
• Support an organized, professional, and responsive dispatch environment that drives results.

Requirements :

Skills & Knowledge :

What We Offer :

Job Type : Full-Time

Pay : $17 - $19, based on experience

Benefits :

Disclaimer :

Off the Charts is an equal employment opportunity employer. Off the Charts prohibits discrimination and harassment of any type towards our employees or applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and