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Technology Support Coordinator

Technology Support Coordinator

BL Harbert InternationalBirmingham, AL , US
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Responsibilities

  • Responsible for all new user IT setups and orientation into our systems.
  • Manages hardware inventory.
  • Administers and maintains client computers and mobile devices.
  • Provides support for printers, scanners, and other network peripherals.
  • Provides helpdesk support for all incoming service requests.
  • Troubleshoots connectivity with regard to communication on a Local Area Network.
  • Works in conjunction with various vendors to troubleshoot and address software and hardware issues.

Requirements

  • Must have strong communication skills to be able to work with end users.
  • Must be a self-starter and have an appetite for providing solutions to users.
  • Must be able to work with all people in all levels of any business organization.
  • Strong written communication skills.
  • Bachelor’s degree or higher with focus on Information Technology (relevant work experience is acceptable).
  • Experience working in a desktop support environment; working specifically with Microsoft Windows networks.
  • Be able to remote into the internal network and work after hours to meet client needs.
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    Support Coordinator • Birmingham, AL , US

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