Job Summary
We are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.
Key Responsibilities
- Manage and maintain office / store IT systems, including network, hardware, and software
- Ensure IT security, including data protection, access control, and cybersecurity measures
- Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations
- Provide technical support and training to employees on IT systems and tools
- Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores
- Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
- Monitor system performance, identify potential issues, and implement proactive solutions
- Develop IT policies and best practices to ensure efficiency and security compliance
Qualifications
Bachelors degree in Information Technology, Computer Science, or a related field4+ years of experience in IT support, system administration, or network managementStrong knowledge of networking, cybersecurity, and IT infrastructureExperience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT toolsHands-on experience with POS systems and retail IT operations is a plusStrong troubleshooting and problem-solving skills with a customer-focused approachAbility to work independently and support multiple locationsPreferred Qualifications
Experience in the retail or beauty industryFamiliarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutionsBilingual in English and Korean is a plus