Health Information Technician

Job Description

Job Description

This is an on-sitte position.

We are looking for a detail-oriented and customer-service-focused Medical Records Clerk to to support our Health Information Management (HIM) department in SeaTac, Washington. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about maintaining the accuracy and confidentiality of health information. This role is primarily responsible for processing and fulfilling requests for medical records and patient information in compliance with HIPAA and organizational policies. The ideal candidate has strong organizational skills, a commitment to confidentiality, and the ability to balance accuracy with efficiency in a fast-paced healthcare environment

Responsibilities :

• Process incoming requests for medical records and health information from patients, providers, attorneys, insurers, and other authorized entities.
• Verify that all authorization forms comply with legal and organizational standards before releasing medical records.
• Prepare and transmit medical records using electronic systems, fax, mail, or secure portals as required.
• Address inquiries related to medical record requests, providing updates and clarifying documentation needs.
• Maintain detailed logs of all requests, releases, and associated paperwork.
• Safeguard patient confidentiality and ensure the integrity of health records at all times.
• Work collaboratively with clinical staff, providers, and other departments to gather necessary information.
• Perform general administrative tasks such as scanning, indexing, and filing records to ensure efficient record management.
• High school diploma or equivalent; additional education in health information or medical office administration is a plus.
• At least one year of experience in a healthcare office or health information management department.
• Previous experience in health information management, medical records, or a healthcare office environment preferred.
• Familiarity with release of information regulations and compliance standards.
• Exceptional organizational skills and attention to detail, with the ability to prioritize multiple tasks.
• Proficiency in electronic health record systems, scanning tools, and Microsoft Office applications.
• Strong communication skills and a customer-focused approach.
• Experience with medical record systems such as Allscripts or Cerner is advantageous.
• Ability to handle inbound telephone calls and manage document scanning and printing tasks effectively.
• Experience with EPIC, Datavant and Solarity is preferred