Inside Sales III

Job Opportunity At White Cap

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

Major Tasks, Responsibilities and Key Accountabilities

Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.

Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.

Prepares and submits proposals. Generates oral and written quotations.

Procures and maintains inventory. Monitors to ensure proper inventory turns.

Resolves customer service issues. Tracks open sales orders.

Performs follow-up to ensure timely shipment of materials and customer satisfaction.

Nature and Scope

• May modify processes to resolve situations.
• Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct "customers" of the process.
• Is sought out and / or assigned to provide general guidance / direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring / firing authority.

Work Environment

Education and Experience

Preferred Qualifications

Experience selling in an inside sales environment and / or demonstrated success working with customers.

Experience with inventory sales.

Degree preferred.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.