Responsibilities
- Responsible for product knowledge to answer customer questions
- Source new sales opportunities through inbound lead follow-up, cold calls, and emails.
- Greet customers and create rapport
- Responsible for closing deals and processing payments
- Responsible for customer follow-up
- Developing leads and referrals
- Achieve monthly sales quotas
- Use excellent oral communication and best practices in customer service when interacting with customers
- Report any inventory or pricing discrepancies to the branch manager.
- Communicate and cooperate with supervisors and coworkers
- Follow quality service standards and comply with procedures, rules, and regulations
- Have an excellent knowledge of company inventory
- Understand customer needs and requirements
- Respond in a timely manner to company email, voicemail, and text
- Attend monthly sales meetings.
- Identify slow-moving items.
- Coordinate purchasing with all locations.
- Utilize all 7 locations’ inventory for sales, if needed
- Other duties as assigned.
Education :
High School Diploma, some college a plus.3+ years of experience in sales or similar work experience.Requirements
Possess excellent customer service skillsMust be knowledgeable on store productsGood phone skillsExcellent verbal and written communication skillsDress and perform job duties in a professional mannerFollow company procedures and employee manualFamiliarity with modern warehousing practices and methodsGood organizational and time management skillsAbility to read, write and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.Able to read tape measure / caliper.Must be proficient in simple math; add, subtract, multiply, and divide – weights, length, size, etc.Other Requirements
Ability to lift up to 25 pounds.Ability to sit, squat, twist, reach and stand / walk for an entire workdayAbility to walk in a gravel yard and hard indoor surface to review stock many times each daySpanish (plus)Legally eligible to work in the United States.Experience working with Profit 21 or similar ERPProficient with Microsoft Office products – Outlook, Excel, WordNOTE : The above statements are intended to describe the general nature of work performed by the Inside Sales Representative. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. PIPE MOVERS, INC. reserves the right to require that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). PIPE MOVERS, INC. also reserves the right to revise this job description.
Pipe Movers, Inc. is an equal-opportunity employer