Insurance Manager

Community Management Holdings (CMH) is building an HOA insurance program and seeking an Insurance Manager to scale it. This is a role for a self-starter with an entrepreneurial mindset, someone who thrives on building new businesses and will shape how the program is designed, launched, and grown.

As the program lead, you’ll expand CMH’s presence and strategic partnerships in HOA insurance by coordinating closely with insurance partners, CMH Community Managers, Finance, and HOA boards to ensure every renewal is proactively pitched and every board can make an informed choice. You’ll influence strategy, own the pipeline, and represent CMH in the market, all within a collaborative culture that offers broad cross-functional exposure, real ownership, and clear opportunities for impact and career growth.

RESPONSIBILITIES

• Manage renewal process : Maintain a calendar of upcoming renewals, gather required documentation, coordinate with VPs & Community Managers, and prepare submission packages for insurance partners.
• Support board decisions : Compile board-ready comparisons of proposals, explain key differences, and assist Community Managers in presenting recommendations.
• Serve as subject-matter resource : Provide guidance to client boards and internal teams on HOA insurance fundamentals, market conditions, and trends
• Coordinate with partners : Manage day-to-day communication with partners, provide service feedback, and track outcomes of proposals and renewals, lead monthly operating reviews with partners.
• Monitor performance : Track key program metrics (renewals, win rates, premium placed, client savings) and assist with reporting to leadership. Identify opportunities to improve conversion and retention.
• Lead program rollout : Develop rollout plans for acquisitions; standardize templates, timelines, and training for Community Managers.
• Reporting & planning. Maintain accurate pipeline records, assist with monthly reporting, and partner with Finance on budget and forecast inputs.

REQUIREMENTS

COMPETENCIES

Honorable Mentions :

PHYSICAL REQUIREMENTS

The physical requirements can vary, but generally, they may include :

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

WHAT WE OFFER :