Inside Sales Representative

Job Description

Job Description

Account Representative

Team Worldwide is adding an Account Representative to its corporate sales team. The ideal candidate will be an excellent communicator who is focused on customer relations and has experience in multimodal logistics.

About Team

Team Worldwide is a domestic and international freight forwarder / 3PL logistics provider with over 45 offices within North America. Established in 1979, our unique business model provides a competitive advantage in the marketplace providing local control and support. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

Position Overview and Responsibility

• Building and maintaining strong and effective relationships with internal and external Customers.
• Managing shipments throughout the entire sales cycle. Specific duties include utilizing the CRM system to support our sales strategy.
• Customer-centric approach to establish and foster client relationships with shipping customers
• Prospect, qualify, and “sell” appointments for handoff to account executives to close funding / servicing deals
• Assisting your manager or Outside Sales Representative on bids, orders, and projects, as requested.
• Interacting with customers and agents to rate and quote shipments via Air, FTL, LTL, Hot Shot and Line-haul.
• Maintain and grow relationships on Team’s behalf with both existing and new Customers and Carriers.
• Proactively reach out to carriers to source, price, and negotiate.
• Source and secure capacity for time sensitive freight by leveraging multiple sourcing platforms.
• Handle and quickly resolve any issues with customers, Team Branch’s and agents.
• Work with vendor-specific websites to track shipments.
• Monitoring all dashboards to ensure all shipments are moving as planned and status updated accordingly.
• Build a strategy which includes a complete sales process from lead to Customer.
• Follow up on shipments to ensure Customer Team has met Customer expectation.
• Occasionally present product demonstrations to Customers and assist in onboarding.

Reporting Structure

Reports to the Director of Business Development and Implementation

Requirements & Qualifications

Additional information :

Team Worldwide is an Equal Opportunity Employer.