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Call center • quincy ma
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Customer Service Representative / Call Center.We are the largest distributor of the most popular and highest quality acupuncture supplies in the United States.
For over 40 years, we have been the excl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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This position is 100% in the office.Provides quality information and exceptional member service and support by telephone and / or electronic communications.
Adhere to the PICK US culture through excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Boston, MA (On-site or Hybrid).We are looking for an energetic and personable Call Center Representative to join our growing customer support team.
This role involves answering inbound calls, resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Team an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job title : Fares Call Center Representative.We envision a thriving region enabled by a best-in-class transit system.Our mission is to serve the Public by providing safe, reliable, and accessible tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Enterprise Mobility is the large...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Enterprise Mobility is the large...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Call Center Relationship Specialist to provide customer service to members via telephone and written correspondence.
Key Responsibilities Provide friendly and profession...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
About the job Remote Call Center Representative.Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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At Sharpcontra, we are dedicated to delivering excellence in every interaction.We specialize in providing professional solutions and services that prioritize client satisfaction, efficiency, and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a dedicated and customer-focused Call Center Agent to join our team in Louisville, KY.The ideal candidate will serve as the primary point of contact for our customers, addressing inq...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Receptionist Level I.The Call Center Receptionist provides exceptional and consistent customer service to all customers calling UCC's Call Center or walking in for services.Ensure that ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service / Call Center
South Shore StaffingWeymouth, MA, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong communication skills-both written and verbal. Exceptional problem-solving ability with a focus on providing customer-first resolutions. Team-oriented, positive attitude with an eagerness to collaborate. Ability to multitask effectively in a high-volume environment. Comfortable with technology, including ERP systems, and adaptable to learning new software. Experience in a customer service role is highly preferred. The opportunity to work with an industry leader in the healthcare and wellness sector. A welcoming, family-oriented culture. The ability to make a meaningful impact on the advancement of acupuncture in the U.S. Training and support to help you succeed in your role.
Customer Service Representative / Call Center
About Us
We are the largest distributor of the most popular and highest quality acupuncture supplies in the United States. For over 40 years, we have been the exclusive importer of specialized, superior products that healthcare professionals trust. As a family-owned and operated business, we are passionate about fostering long-term relationships with our suppliers and customers alike. Our mission is to advance and grow acupuncture in the United States through top-tier products, unmatched customer service, and unique opportunities like continuing education and philanthropic donations.
If you're a motivated, customer-focused professional who thrives in a collaborative environment, we'd love to have you on our team!
Responsibilities
The Customer Service Representative will play a key role in ensuring customer satisfaction and operational efficiency. Your duties will include (but are not limited to) :
- Manage a high volume of inbound and outbound calls.
- Enter phone, email, and wholesale orders into our ERP system with accuracy and speed.
- Collaborate with other departments to address issues related to shipping, inventory, products, and technical concerns.
- Resolve open orders, invoice errors, billing issues, and potential credits.
- Find customer-focused solutions that also align with company objectives.
- Handle customer complaints with professionalism and de-escalation techniques.
- Provide troubleshooting assistance and guide customers through navigating the website.
- Upsell and cross-sell products and services, including courses.
- Assist with training new hires to build a strong, well-versed team.
- Process returns and exchanges to ensure a smooth experience for customers.
- Research and collect outstanding payments while supporting accounts receivable efforts.
- Provide shipping, billing, inventory, and product updates for specified accounts.
- Complete additional tasks as assigned by management.
What We're Looking For
The ideal candidate will possess the following qualities :
What We Offer
How to Apply
If you're ready to become part of a passionate team and help us continue to deliver exceptional service to our valued customers, we'd like to hear from you!
Schedule is MONDAY-FRIDAY 9 : 30AM - 6 : 00PM