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Client relations manager • mesa az
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Client Success Manager
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Job Description
Job Description
MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.
MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can acquire consumer leads through our transparent and efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.
Objectives of this Role
- Represent MediaAlpha's agent team, starting with a comprehensive understanding of our target agents and our lead platform
- Maintain and grow a book of business
- Be an extension of your agents' teams by taking on the role of a trusted consultant
- Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
- Help grow the MediaAlpha agent business by increasing spend and soliciting referrals from existing agents
Key Responsibilities
Required Qualifications & Skills
Compensation & Benefits
We are excited to offer a competitive base pay range of $60,000 to $65,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including :
Diversity, Equity, and Inclusion
MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.
Fair Chance
MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at peopleops@mediaalpha.com or (213) 316-6256.