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Customer relations manager • tempe az

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Employee Relations and Labor Relations

Employee Relations and Labor Relations

Clearance JobsChandler, AZ, US
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Principal Employee Relations Advisor.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for gen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

brandonmueller.comScottsdale, AZ, United States
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I have been a State Farm agent for 19 years and am proud to continue my family's legacy as a third-generation agent.Our office is located in a great space with an amenity center offering free coffe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Vahn Bozoian - State Farm AgentPhoenix, AZ, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Vahn Bozoian - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Gunther Perdomo - State Farm AgentPhoenix, AZ, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Gunther Perdomo - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Employee Relations Manager

Employee Relations Manager

Mission Linen SupplyPhoenix, AZ, US
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Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses.Founded in 1930 and hea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Specialist

Customer Relations Specialist

Evergreen Home LoansTempe, AZ, United States
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We're searching for some really great people who enjoy customers as much as we do.Named as one of Puget Sound Business Journal's Best Places to Work three years running, 2021, 2022 and 2023.We are ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Robby West - State Farm AgentChandler, AZ, US
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As a Customer Relations Representative - State Farm Agent Team Member with Robby West - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Public Relations & Events Manager

Public Relations & Events Manager

LTPhoenix, AZ, US
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The Public Relations & Events Manager will play a pivotal role in representing one of the Valleys largest groups of automotive dealerships. This individual will oversee event planning and execut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Suzi Glover-Garman - State Farm AgentParadise Valley, AZ, US
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As an Customer Relations Representative - State Farm Agent Team Member for Suzi Glover-Garman - State Farm Agent, you are vital to our daily business operations and customers success.You grow our a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Specialist

Customer Relations Specialist

RISE INC FAMILYMesa, AZ, United States
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Our passion is to help people lead independent lives through exceptional participant-directed programs.Acumen is a great place to work. Our employees make a positive difference in our clients lives ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Employee Relations Manager

Employee Relations Manager

VirtualVocationsPhoenix, Arizona, United States
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A company is looking for an Employee Relations Manager responsible for leading employee relations practices and processes across the workforce. Key Responsibilities Advises on developing and imple...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, Associate Relations

Manager, Associate Relations

Automatic Data ProcessingTempe, AZ, US
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ADP is hiring a Manager, Associate Relations.The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Associate Relations Manager

Associate Relations Manager

ADPTempe, AZ
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ADP is hiring an Associate Relations Manager.The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Vandy Ford - State Farm AgentGilbert, AZ, United States
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As an Customer Relations Representative - State Farm Agent Team Member for Vandy Ford - State Farm Agent, you are vital to our daily business operations and customers' success.You grow our agency t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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State Government Relations Manager

State Government Relations Manager

QTS Data CentersPhoenix, AZ, US
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State Government Relations Manager.It's pretty exciting, to find yourself standing in a pivotal moment in time.It's even more exciting to be out front leading it. At QTS, our world-class data center...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Relations Manager

Client Relations Manager

BerkadiaScottsdale, Arizona, US
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Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?.Join Berkadia's loan servicing platform and learn from the best of the best at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ajamu Johnson - State Farm AgentPhoenix, AZ, US
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As a Customer Service Representative with State Farm Johnson Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agenc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Employee Relations Manager

Employee Relations Manager

Umpqua BankPhoenix, Arizona
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As the Employee Relations Manager (ERM), you’ll lead a team of Employee Relations Partners and oversee daily operations with professionalism, discretion, and sound judgment.You’ll be a hands-on exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Manager, Consultant Relations (Southeast)

Senior Manager, Consultant Relations (Southeast)

Maven ClinicPhoenix, AZ, US
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Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.Maven's award-winning digital programs provide clinical, emotional, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Chris Bolton - State Farm AgentPhoenix, AZ, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Employee Relations and Labor Relations

Employee Relations and Labor Relations

Clearance JobsChandler, AZ, US
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Principal Employee Relations Advisor

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

  • This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Northrop Grumman that frequently become available. Candidates who express an interest may be considered for future positions at Northrop Grumman.

Northrop Grumman's Human Resources organization is seeking a skilled and dedicated Principal Employee Relations Advisor to join our team. The successful candidate will play a key role in fostering a fair and respectful workplace by partnering with Human Resources colleagues to address dynamic employee relations situations. As a member of the Employee Relations Center of Excellence, the ER Advisor provides advice, consultation, and guidance to create sustainable solutions for individual employee matters and organizational challenges.

Key responsibilities include :

  • Conduct thorough investigations into employee relations matters, providing fair and objective recommendations for resolution
  • Collaborate with HR partners and management to address workplace issues and concerns with sensitivity and respect
  • Interpret and apply company policies and procedures, while considering relevant employment laws, to maintain compliance and manage risks, and ensure a fair and inclusive work environment
  • Provide consultative expertise to stakeholders on corrective actions, employment separations, performance management, conflict resolution, and policies / procedures
  • Identify trends and root causes of recurring issues, using analytical skills and insights
  • Partner closely with stakeholders to develop comprehensive solutions and proactive strategies for effectively handling sensitive and complex employee relations matters and addressing organizational trends
  • Promote proactive and positive employee relations practices across the organization to enhance the overall employee experience
  • Stay informed about changes in employment law and industry best practices to proactively address potential issues and fosters a fair and respectful workplace for all
  • A successful candidate will have :

  • A proven track record as a trusted advisor and consultant to business and HR leadership in providing effective advice and consulting on workplace matters
  • The ability to establish strong, collaborative relationships at all levels and across functions within the organization
  • Excellent interpersonal and communication skills, with an emphasis on empathy, respect, consultation, and a strategic mindset
  • Demonstrated judgement and sound decision-making, and be detail-oriented, highly organized
  • Proven success and enjoyment operating in a fast paced / high volume work environment; ability to remain composed and neutral under pressure
  • Strong project and time management skills with ability to multi-task and manage multiple matters simultaneously
  • Basic Qualifications :

  • Bachelor's degree and 5 years of experience in Human Resources and / or Employee Relations OR a Master's degree and 3 years of experience in Human Resources and / or Employee Relations
  • Experience conducting investigations and advising on a wide range of employee relations issues, including manager / employee conflicts and / or complaints, managing challenging performance issues, and behavioral / and conduct issues
  • Strong knowledge of pertinent labor / employment law as well as human resources management principles, practices, and procedures
  • Preferred Qualifications :

  • Bachelor's or Master's degree in human resources, employee relations, industrial / labor relations, business, or related field
  • Experience with case management and documentation systems
  • Training in investigation and / or dispute resolution techniques
  • Experience with statistical concepts and using such information to identify trends
  • Labor relations experience
  • Previous experience in Aerospace & Defense and / or government contracting
  • Salary Range : $99,900.00 - $149,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and / or personal business.

    Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http : / / www.northropgrumman.com / EEO .