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Customer representative • gainesville fl

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Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech HealthcareGainesville, FL, United States
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We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Mark McGriffGainesville, FL, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Mark Mcgriff - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative (Loan Consultant I)

Customer Service Representative (Loan Consultant I)

Lendmark Financial ServicesGainesville FL 0661
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The Loan Consultant I provides exceptional customer experience while providing personal loan solutions.This position focuses on building a customer base through sales, loan extension and merchant r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

U-HaulGainsville, Florida
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NW 6th St, Gainesville, Florida 32609 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.Gainesville, FL, United States
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We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative - Remote - 50k-60k / Year

Customer Service Representative - Remote - 50k-60k / Year

Spade Recruiting USAGainesville, Florida
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We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Bilingual Customer Service Representative

Bilingual Customer Service Representative

Florida One InsuranceGainesville, FL, US
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Join Our Team as a Customer Service Representative.Are you someone who enjoys helping others, solving problems, and creating positive experiences? Do you take pride in being a clear communicator, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative - Remote (Flexible Hours)

Customer Service Representative - Remote (Flexible Hours)

TurboTaxGainesville, Florida
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Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Work From Home Customer Service Representative - Part Time

Work From Home Customer Service Representative - Part Time

UsaSurveyJobBoardGainesville, Florida, United States, 32601
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Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time.We offer you the opportunity to. At this job, you will be performing various tasks such...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Circle KGainesville, FL, US
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Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service Representative – Product Testing

Remote Customer Service Representative – Product Testing

GLOCPAGainesville, Florida
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Tish Oleksy - State Farm AgentGainesville, FL, US
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With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. Were a high-achieving agency, consistently ranking among the top...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Corbin Emerson - State Farm AgentGainesville, FL, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Customer Service Representative

Remote Customer Service Representative

NexRepGainesville, Florida
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Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Customer Service Representative – Product Testing

Remote Customer Service Representative – Product Testing

GLGainesville, Florida
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Customer Service Representative $45 per hour

Remote Customer Service Representative $45 per hour

GL1Gainesville, Florida
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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Representative

Customer Support Representative

VirtualVocationsGainesville, Florida, United States
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A company is looking for a Customer Support Rep.Key Responsibilities Receive or initiate contact with customers for low level technical support issues Document customer information, triage steps...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarGainesville, Florida
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Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Alterations Customer Service Representative

Alterations Customer Service Representative

David's BridalGainesville, FL
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Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative - Accredo - Remote

Customer Service Representative - Accredo - Remote

The Cigna GroupFlorida Work at Home
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Remote Opportunity - Must live in Arizona, Florida, Indiana, Georgia, Pennsylvania, Texas, or Utah.Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech HealthcareGainesville, FL, United States
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About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Job Summary

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients / clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.

Essential Job Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

  • Assists with updating respiratory grid
  • Clears previous day's route and checks all paperwork for accuracy and completeness
  • Communicates with patients / clients and referral sources both verbally and in writing to ensure patient / client questions and concerns are processed in a timely manner
  • Completes SOPs / CMNs and documents on tracking log
  • Complies with all applicable company policies and procedures to meet JCAHO and company standards
  • Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
  • Maintains referral log
  • Monitors office supplies
  • Prepares deposit for location on a weekly basis
  • Prepares invoices for next day routes
  • Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
  • Provides service for all retail / walk-in equipment requests
  • Provides technical assistance to customers
  • Verifies Medicare, Medicaid, and private insurance coverage information
  • Works with outside agencies to resolve customer issues
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Predictable and regular attendance ( arrive to work on time)
  • Ability to work cooperatively with others
  • Deal politely with patients and referral sources
  • Manage several tasks at once
  • Performs other duties as assigned

Qualifications

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
  • Required Education and / or Experience

  • High school diploma or GED equivalent, required
  • Preferred Education and / or Experience

  • Experience with medical equipment, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Experience in medical field and administrative record management, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred
  • Skills and Competencies

  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team
  • Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and / or tablet
  • Physical Demands

  • Lift and carry office equipment at times
  • Requires lifting (minimum of 35 pounds) and transporting of patient equipment
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Requires contact with patients and equipment with potential exposure to contagious pathogens
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and / or tablet and paperwork
  • Rotech Information

    Benefits

  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives
  • Fixed and variable rate car reimbursement for Area Managers and Account Executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • 401k
  • Medical, Prescription, Dental and Vision
  • HSA and FSA / Dependent Care FSA
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations
  • Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.