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Customer support • carrollton tx
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Sparks GroupCoppell, TX, United States- serp_jobs.job_card.full_time
Sparks Group has partnered with a Global Print Production Organization seeking a Customer Support Representative . This role serves as the main point of contact for clients' document production needs, providing expert advice and managing projects from start to finish. You'll ensure efficient and cost-effective print solutions, including digital and traditional printing, while building strong customer relationships. If you have 3+ years of print production experience, this is the ideal role for you. Apply now!
Essential Functions :
- Client Consultation :
Provide expert advice on all document production needs, handling inquiries and escalations.
Price, coordinate, and manage print projects.
Provide system administration support for document management systems.
Manage relationships with assigned customers.
Skills :
Experience :
Education :
This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play .
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing