Emergency dispatcher serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Emergency dispatcher • allen tx
- serp_jobs.job_card.promoted
Dispatcher
Blue Collar ServicesMcKinney, TX, USDispatcher
Waste Connections US, Inc, McKinney- serp_jobs.job_card.promoted
Home Services Dispatcher
Cody and Sons Plumbing, Heating and AirPlano, TX, USPublic Safety Dispatcher - 911 Communications
City of Wylie, TXWylie, TX, United StatesDispatcher
GpacPlano, Texas, United States- serp_jobs.job_card.promoted
Public Safety Dispatcher II
North Texas Tollway AuthorityPlano, TX, USEmergency Telecommunicator
City of AllenAllen, TX- serp_jobs.job_card.promoted
Emergency Dept Registered Nurse
Medical City DallasPlano, TX, USADispatcher
TradeJobsWorkForce75094 Murphy, TX, USDispatcher
TradeJobsWorkforce75024 Plano, TX, US- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Dispatcher
KDC ConstructionPlano, TX, USScheduler / Dispatcher
Pinkerton Consulting & Investigations, Inc.Plano, USScheduler / Dispatcher
PinkertonPlano, Texas, USEmergency Veterinarian
North Dallas VESH.Frisco, Texas- serp_jobs.job_card.promoted
Emergency Care Registered Nurse
ScionHealthFrisco, Texas, USAPublic Safety Dispatcher - 911 Communications
MediabistroWylie, TX, United States- serp_jobs.job_card.promoted
Public Safety Dispatcher II
Government JobsPlano, TX, USPublic Safety Dispatcher - 911 Communications
GovernmentJobs.comWylie, TX, United States- serp_jobs.job_card.promoted
Emergency Medicine Physician
Legacy ER & Urgent CarePlano, TX, USEmergency Veterinarian 2 Locations Emergency Medicine
MedVetFrisco, TexasDispatcher
Blue Collar ServicesMcKinney, TX, US- serp_jobs.job_card.full_time
Job Description
Job Description
Location
Dallas / Fort Worth, TX
Job Summary
The Dispatcher is a critical team member responsible for managing inbound and outbound calls, booking service appointments, and dispatching technicians based on skill, location, and availability. This role ensures a seamless daily workflow and delivers exceptional customer experiences through outstanding verbal communication and efficient service coordination.
Key Responsibilities
- Call Management : Handle a high volume of inbound and outbound calls promptly and professionally, providing accurate service information and following up on leads, estimates, and appointments.
- Appointment Scheduling : Convert customer inquiries into scheduled appointments by identifying needs, providing quotes, and confirming service details to meet sales targets and customer expectations.
- Dispatch Coordination : Assign technicians to jobs based on skill, location, and availability, ensuring efficient route planning and timely service delivery.
- Data Entry : Accurately enter and maintain customer and service information in the dispatch software, ensuring all records are complete and up-to-date.
- Customer Service : Address customer inquiries, concerns, and complaints with a professional, solution-oriented approach, escalating issues when necessary.
- Technician Support : Communicate appointment details to technicians, assist with service-related inquiries, and ensure they have all necessary job information.
Key Skills and Qualifications
Education and Experience
Additional Requirements
Compensation
Additional Information
We are seeking reliable, adaptable candidates with a strong team fit who can thrive in a dynamic environment. The ideal candidate is comfortable managing high call volumes, real-time scheduling changes, and has a passion for delivering excellent customer service.