Executive manager serp_jobs.h1.location_city

About Us

At Sierra, we are creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture : Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR / VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What You'll Do

As an Executive Assistant supporting the leadership function at Sierra, you will provide a wide range of strategic and administrative support to our engineering and product leadership team.

Proactively manage several leaders' calendar, travel, and meetings.

Collaborate with leaders and team members to ensure meetings are effective by sending preparation materials, following up on action items, and serving as a knowledgeable resource on relevant topics or organizational matters.

Draft team and external correspondence on behalf of the leader. Liaise with internal staff and external stakeholders, building and maintaining strong relationships on behalf of the leader.

Maintain a high level of confidentiality and discretion with all materials and information.

Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel. Book travel and hotel accommodations, negotiating contracts as needed.

Establish newand improve existingadministrative systems and processes as part of Sierra's founding admin team.

What You'll Bring

5+ years of Executive Assistant or similar experience.

Ability to build relationships and partner effectively with cross-functional teams and external partners.

Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.

Ability to organize, analyze, and prioritize executive workflows, often interpreting and leveraging data.

Willingness and ability to be in the San Francisco office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).

Advanced proficiency with Google Suite & Slack.

Even Better...

Experience in a fast-growing, in-person startup environment.

Our Values

Trust : We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

Customer Obsession : We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

Craftsmanship : We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

Intensity : We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

Family : We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.

What We Offer

We want our benefits to reflect our values and offer the following to full-time employees :

Flexible (Unlimited) Paid Time Off

Medical, Dental, and Vision benefits for you and your family

Life Insurance and Disability Benefits

Retirement Plan (e.g., 401K, pension) with Sierra match

Parental Leave

Fertility and family building benefits through Carrot

Lunch, as well as delicious snacks and coffee to keep you energized

Discretionary Benefit Stipend giving people the ability to spend where it matters most

Free alphorn lessons

These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be You, With Us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.