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Inventory control specialist • gresham or
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Resident Services Specialist
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Job Description
Job Description
Description :
About The Father’s Heart
The Father’s Heart is a nonprofit organization dedicated to serving adults experiencing homelessness and housing instability in Oregon City and surrounding areas. Our mission is to extend hope, help, and resources to those in crisis by providing basic needs, supportive services, and pathways to stability and independence. Guided by our mission to treat every individual with dignity and compassion, we seek team members who share our passion for service and community impact.
Position Summary
Resident Services Specialists play a critical role in fostering a safe, supportive, and dignified living environment within the Tukwila permanent supportive housing (PSH) program. Working under the direction of the Lead Resident Coordinator, Resident Services Specialists support residents in their daily activities, uphold community standards, and ensure a welcoming and trauma-informed atmosphere. This role involves direct interaction with residents, providing encouragement, stability, and connections to supportive services to help them maintain housing stability and thrive.
Key Responsibilities
Daily Operations and Resident Engagement
- Support daily operations of the PSH community, ensuring a clean, safe, and respectful environment.
- Build positive, supportive relationships with residents, fostering trust and mutual respect.
- Assist residents with daily living activities, including meal preparation, housekeeping, and adherence to community agreements.
- Respond to resident concerns, questions, and emergencies with compassion and professionalism.
- Model and reinforce a trauma-informed, strengths-based approach to engagement and conflict resolution.
- Maintain accurate records, including incident reports and resident logs, in compliance with program requirements.
Collaboration and Communication
Safety and Community Standards
Program Support and Continuous Improvement
Benefits
Requirements : Qualifications
Personal Attributes