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IT TechOps Analyst

IT TechOps Analyst

ASSA ABLOYNew Haven, CT, US
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At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience.By empoweri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Manager – Infrastructure & Security

IT Manager – Infrastructure & Security

Gables Search GroupDerby, CT
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We’re recruiting for a newly created IT Manager position with our client in Derby, CT.This is a high-impact role overseeing IT infrastructure, security, and digital workplace systems across.IT team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Support Technician 2

IT Support Technician 2

Infinity Consulting SolutionsNew Haven, Connecticut, United States
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Client Industry : Higher Education.We have partnered with our client in their search for an IT Support Technician 2.This role is responsible for providing comprehensive technical support services wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Manager – Infrastructure & Security

IT Manager – Infrastructure & Security

Careers 2005Derby, CT
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We’re recruiting for a newly created IT Manager position with our client in Derby, CT.This is a high-impact role overseeing IT infrastructure, security, and digital workplace systems across U.IT te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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IT Specialist

IT Specialist

U.S. Army Recruiting - Albany BattalionNew Haven, CT, United States
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As an Information Technology Specialist, youll maintain, process, and troubleshoot military computer systems and operations. Youll deal with highly sensitive information and need to have technical s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Read allabout it

Read allabout it

StaplesShelton, CT, US
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Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director IT Operations

Director IT Operations

HubellShelton, CT, US
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The Director of IT Operations is a hands-on role focused on overseeing the delivery and performance of application, identity and infrastructure services provided by our Managed Services (MS) partne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Support Technician 2

IT Support Technician 2

Lucas GroupNew Haven, Connecticut, United States
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Client Industry : Higher Education.We have partnered with our client in their search for an IT Support Technician 2.This role is responsible for providing comprehensive technical support services wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Manager / Sr. Manager

IT Manager / Sr. Manager

CelldexNew Haven, CT, US
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Celldex is looking for an experienced IT Manager / Senior Manager to join a high performing team of IT staff and consultants. This key role will partner with clinical and regulatory teams to evaluate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Associate | IT Audit - National Attest Office

Senior Associate | IT Audit - National Attest Office

CBIZCT, New Haven
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With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Dental Ownership Opportunity - We Help Build it, We Help Operate it, You Keep the Profits

Dental Ownership Opportunity - We Help Build it, We Help Operate it, You Keep the Profits

Clear Lakes Dental FranchiseNew Haven, CT, US
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Where’s the other 70% going?”.It’s going straight into your.Stop building someone else's dream.Clear Lakes Dental is coming to New Haven!. We’ll help you do exactly that ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESWest Haven, CT, US
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Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director of IT Applications

Director of IT Applications

Griffin HospitalDerby, CT, US
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Griffin Health is seeking an experienced IS Director of Application / Informatics to oversee a portfolio of various clinical applications, lead the analytical support team, and align Information Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT - Service - Associate OneSource Service Support Specialist

IT - Service - Associate OneSource Service Support Specialist

MindlanceNew Haven, CT
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Job Description : Responsibilities : .To be the first line of support for the scientific community; reporting any concerns and ensuring these are closed out in a timely fashion, , acting as a single p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT TechOps Analyst

IT TechOps Analyst

ASSA ABLOYNew Haven, CT, US
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At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility.

ASSA ABLOY, located in New Haven, CT, is seeking a skilled and motivated  Tier 2 IT TechOps Analyst  to join our dynamic team. This full-time, onsite role is ideal for an experienced IT professional who thrives in a fast-paced, evolving environment and is passionate about delivering exceptional technical support.

Reporting to the IT Manager, Infrastructure Operations, the TechOps Analyst will play a critical role in supporting factory and office users by resolving network, hardware, software, and end-user issues through various communication channels including calls, emails, and texts.

This role will sit full-time in New Haven, CT.

What you will be doing

  • Ensure smooth day-to-day IT operations across the organization, including : Laptops, desktops, tablets Mobile and desk phones Printers and copiers Video conferencing systems
  • Maintain accurate inventory of all IT hardware and equipment.
  • Utilize tools such as ServiceNow for incident and service request management.
  • Provide high-quality technical support and customer service to both onsite and remote users.
  • Troubleshoot and resolve hardware and software issues, escalating when necessary.
  • Document IT processes and business functions to support continuous improvement.

What we are looking for

  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Solid understanding of business systems and effective documentation practices.
  • Excellent time management and organizational abilities.
  • Proficiency in :
  • Windows 10 / 11
  • Active Directory
  • PC / MAC hardware and peripherals
  • Microsoft 365 applications (Outlook, OneDrive, Teams, etc.)
  • Troubleshooting authentication issues (e.g., Microsoft SSO / MFA)
  • Smartphones and mobile device management
  • Experience with MS Teams Rooms and MS Teams Phone is a plus.
  • Familiarity with tools and methodologies such as FMEA, HALT, GD&T, DFM&A, DVP&R is advantageous.
  • Exceptional customer service skills with the ability to interact professionally across all levels of the organization.
  • High ethical standards and ability to handle confidential information with discretion.
  • Self-motivated and capable of working independently and collaboratively.
  • Flexibility to work occasional weekends and off-hours as needed.
  • Bachelor’s Degree in Information Technology or Computer Science.
  • A+ Certification is a plus!
  • We review applications regularly, so don’t hesitate, apply today!

    What we offer

    We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team :

  • Competitive Salary
  • Paid Vacation, Sick Time, and paid Company Holidays
  • Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
  • Tuition Reimbursement, Learning and Career Development opportunities
  • Flexible Spending
  • Employee Assistance Program
  • Discount portal
  • Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
  • We are the ASSA ABLOY Group

    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.