It support analyst serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
It support analyst • wichita ks
- serp_jobs.job_card.promoted
Customer Support Analyst - INFORMATION TECHNOLOGY
Sedgwick CountyWichita, KS, US- serp_jobs.job_card.promoted
Medical Support
US NavyWichita, Kansas, US- serp_jobs.job_card.promoted
Information Security Analyst
Mid American Credit UnionWichita, KS, US- serp_jobs.job_card.promoted
Customer Relations Analyst
Kansas Turnpike AuthorityWichita, KS, US- serp_jobs.job_card.promoted
Support Analyst
Koch IndustriesWichita, KS, USIT Support Technician
Newman UniversityWichita, Kansas, US- serp_jobs.job_card.promoted
IT Director
Stand TogetherWichita, KS, US- serp_jobs.job_card.promoted
Data Analyst III
LanceSoftWichita, KS, US- serp_jobs.job_card.new
Tier 1 IT User Support Specialist
MaximusWichita, US- serp_jobs.job_card.promoted
Tax Software Analyst
Wolters KluwerWichita, KS, US- serp_jobs.job_card.promoted
IS-Technology Customer Support Analyst I
Valley Hope AssociationWichita, KS, USApplication Support Analyst III
Equity BankWichita, KS- serp_jobs.job_card.promoted
Programming Analyst
Hampel Oil Distributors Inc.Wichita, KS, United States- serp_jobs.job_card.promoted
IT Services Coordinator
CybertronITWichita, KS, US- serp_jobs.job_card.promoted
Care Communications Analyst
AscensionWichita, KS, US- serp_jobs.job_card.promoted
Pricing Analyst Lv1
Tech DigitalWichita, KS, USFeedyard Office Systems Support Analyst
AmerisourceBergen Corporation (Cencora)Wichita, KS, United States- serp_jobs.job_card.promoted
IT Field Technician
Waste ConnectionsWichita, KS, USProduct Analyst IT / OT
Flint Hills ResourcesWichita, Kansas- serp_jobs.job_card.promoted
Aviation Maintenance Analyst
CAMP Systems International, Inc.Wichita, KS, USCustomer Support Analyst - INFORMATION TECHNOLOGY
Sedgwick CountyWichita, KS, US- serp_jobs.job_card.full_time
Customer Support Analyst - Information Technology
Provides telephone and in-person technical support for hardware and software issues for Sedgwick County and District Court staff. Provides a positive support experience; identifies, prioritizes, and communicates issue resolution. Performs follow-up assessment of previously resolved issues. Delivers support to both technical and non-technical County users by communicating on matters such as product use and configuration. Answers questions, provides training, and resolves specific problems.
Desktop Support, Customer Support
- Provides in-person, telephone, or remote technical support for hardware and software issues.
- Answers, evaluates, and prioritizes incoming telephone calls and emails.
- Analyze problems to determine if they are within the client application, desktop software, or workstation hardware.
- Client Call Backs Provide follow up communication with customer after problem is resolved.
- Stay trained in Sedgwick County software / hardware technologies and procedures.
Ticket Tracking
After hours support, Documentation, and Training
Minimum Qualifications : One year of experience in technical support, customer service, desktop technologies, networking, and / or system administration. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance.
Preferred Qualifications : CompTIA A+