Operations coordinator serp_jobs.h1.location_city

The Learning Operations Coordinator plays a key role in advancing Stifel's LearningOps Initiative — a modernization effort focused on innovative learning, data-driven improvement, and operational excellence. This role combines learning platform administration, content creation, and training delivery to support both technical and professional development programs. The Leaning Operations Coordinator will help maintain Stifel's learning systems, streamline logistics, and use analytics and automation to improve how our employees learn. This is an entry-level position with a focus on learning technology, cloud education, and AI-enhanced instruction. The Learning Operations Coordinator will help bridge technology, creativity, and data to build a more intelligent, connected, and engaging learning ecosystem.

What We're Looking For

• Administer and optimize learning platforms such as 360Learning, Udemy, LinkedIn Learning, and AWS Skill Builder, ensuring content accuracy, learner engagement, and smooth integrations.
• Design and deliver learning content, create visual materials, microlearning modules, or short guides that support internal training initiatives.
• Facilitate live or virtual sessions to reinforce key skills and support learner success.
• Leverage analytics and AI tools to track learner progress, identify trends, and recommend improvements to course design and communication.
• Manage certification and voucher programs (AWS, Terraform, etc.), maintaining accurate tracking and reporting dashboards.
• Support continuous improvement by documenting processes, building templates, and identifying automation opportunities to enhance learning operations.
• Collaborate with subject matter experts (SMEs) and internal teams to maintain high-quality, accessible learning content.
• Assist with training communications such as announcements, newsletters, reminders, and feedback campaigns.
• Partner with IT and HR systems teams to monitor platform performance and data synchronization between systems.

What You'll Bring

Education & Experience

Licenses & Credentials

Systems & Technology

#LI-LL1

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.