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Security Operations Center Analyst I

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Security Operations Center Analyst I

Department : Operations Security

FLSA : Exempt

General Function

The Security Operations Center Intelligence Analyst I will utilize automated technology to provide integrated intelligence and analytics to monitor security, improve incident response, and mitigate risks. Analysts use technology to provide timely, accurate, and efficient tactical intelligence, analysis, and investigative and operational support to increase security response, reduce loss of resources, and preserve the customer experience throughout all of Hy-Vee's assets. This is an on-site, physical security position. This position is shift work with rotating days off. Days and hours will vary based on open shifts.

Reporting Relations

Accountable and Reports to : Assistant Director, Security Operations Center

Primary Duties and Responsibilities

• Monitor security events and identify potential incidents across the organization.
• Monitor multiple systems, alarms, and software and execute prescribed actions steps required in a dynamic environment
• Gather, analyze, correlate, or evaluate information using software, social media, or public records
• Investigate security incidents and produce accurate and timely reports
• Assist security teams in gathering incident evidence and remediating issues
• Study activities relating to retail theft, financial fraud, or other corporate threats
• Collaborate with representatives from other government and intelligence organizations to share information or coordinate intelligence activities
• Utilize and maintain databases and software applications, such as geographic information systems (GIS) mapping and artificial intelligence tools
• Work with our internal teams and customers to proactively identify threats to reduce risk to client businesses and operations
• Produce concise, written analysis and / or visual presentation of findings to communicate potential risks and impact
• Understand and articulate security safeguards required to perform job responsibilities
• Safely navigate virtual environments for supporting assigned tasks, as applicable

Experience

Knowledge, Skills, Abilities and Worker Characteristics

Physical Requirements

Working Conditions

The duties for this position are normally conducted in an office environment and occasionally in distribution and retail locations. Travel is required as training programs are delivered throughout our trade territories.