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Patient representative • baltimore md

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Patient Representative

Patient Representative

Medstar Good Samaritan HospitalBaltimore, MD, US
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Serves as liaison between patients and hospital staff.Solicits information, concerns, questions, and criticism regarding our services from the patients and their associates.Strengthens the relation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Representative - Emergency Dept.

Patient Representative - Emergency Dept.

Johns Hopkins MedicineBaltimore, Maryland, USA
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Full time Night Shift 40 hours.Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. This is a fast paced patient-facing position wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PATIENT FINANCIAL SERVICES REPRESENTATIVE

PATIENT FINANCIAL SERVICES REPRESENTATIVE

Facility SINAI CORPORATEOwings Mills, MD, US
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JOB SUMMARY : Proactively and aggressively resolves assigned accounts receivables.Meets individual quality and quantity performance goals and expectations. Assists the department in meeting performan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Representative

Patient Representative

MedStar Medical GroupBaltimore, MD, US
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Serves as liaison between patients and hospital staff.Solicits information, concerns, questions, and criticism regarding our services from the patients and their associates.Strengthens the relation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Service Representative - Call Center

Patient Service Representative - Call Center

AscensionHalethorpe, MD, US
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Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out, and obtain n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Customer Service Representative - Patient Registration

Customer Service Representative - Patient Registration

R1Baltimore, MD, United States
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Agnes Hospital Seton Imaging Center.Shift Hours : Part-time, PRN - as needed.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service Representative-Trainer

Patient Service Representative-Trainer

Patient FirstHanover, MD
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The responsibilities of this job include, but are not limited to, the following : .Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training;.Maintaining Fron...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Accounts Receivable Representative I

Patient Accounts Receivable Representative I

University of Maryland Medical SystemBaltimore, Maryland
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Under general supervision this position supports the vision and mission for the University of Maryland Medical Systems, a multi-billion dollar, regional healthcare facility.Expectations include, bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Relations Representative

Patient Relations Representative

Gastro HealthBaltimore, MD, US
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Gastro Health Is Seeking a Full-Time Patient Relations Representative.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Care Coordinator

Patient Care Coordinator

Kaiser PermanenteGlen Burnie, MD, Onsite, Call-in / On-Call, Day
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The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Representative

Patient Access Representative

VirtualVocationsBaltimore, Maryland, United States
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A company is looking for a Patient Access Representative to serve as the first point of contact for patients, handling calls and scheduling appointments. Key Responsibilities Answer incoming calls...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Accounts Receivable Representative I

Patient Accounts Receivable Representative I

University Of Maryland Medical SystemTowson, Maryland, United States
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The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
ED Patient Access Representative

ED Patient Access Representative

GBMC HealthCareBaltimore, MD
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Patient AccessPart TimeWeekender Nights20Req# 42577.Under general supervision, interviews Emergency Department patients to obtain necessary information, prepare admission / registration forms, gather...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Liaison

Patient Liaison

AdaptHealthMiddle River, MD, US
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Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equip...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Service Representative

Patient Service Representative

ZOLL LifevestBaltimore, MD, US
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Patient Service Representative (PSR).The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative - Patient Registration

Customer Service Representative - Patient Registration

R1 RCMBaltimore, MD, US
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Customer Service Representative.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Care Technician

Patient Care Technician

Davita Inc.Towson, MD, United States
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West RoadSuite 201,Towson,Maryland,21204,United States of America.DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exceptiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Service Representative

Patient Service Representative

ZOLL LifeVestBaltimore, MD, US
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Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Care Associate

Patient Care Associate

LifeBridge HealthBaltimore, MD, US
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Patient Care Associate - Uni-SHB.Full-time w / Weekend Commitment - Day shift - 7 : 00am-7 : 30pm.Job Summary : Under the direction of the RN, provides safe, age-appropriate patient care.Unified by the co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Care Technician

Patient Care Technician

DaVita IncBaltimore, MD, US
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DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exceptional difference in the lives of our patients and their families deali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Representative

Patient Representative

Medstar Good Samaritan HospitalBaltimore, MD, US
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Patient Navigator

Serves as liaison between patients and hospital staff. Solicits information, concerns, questions, and criticism regarding our services from the patients and their associates. Strengthens the relationship of the organization with patients, families and community physicians. Enhances the total patient care experience by providing individualized and personal care to each customer.

Primary Duties and Responsibilities :

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Keeps open communication with all departments to improve and foster the patient care principles.
  • Participates in multidisciplinary quality and service improvement teams.
  • Prepares a report that lists issues encountered, their status, and disposition including reports regarding lost or stolen items, on a monthly basis to the Director Safety / Risk Management.
  • Maintains and accurate and up-to-date database. Prepares project information sheets, timelines, project hours reports, evaluations, and status reports accurately and in the requested time period.
  • Interacts with patients and families by phone or in person. Provides support to the patient and associates during service processing by showing concern, being informative, and expediting issue resolution and problem solving.
  • Participate in marketing strategies within the community to promote the services of the hospital and navigation program. Strengthen the hospital relationship with community physicians.
  • May assists in referring patients to appropriate medical services based on patient condition, availability of services and insurance benefits. May make appropriate referrals to within the MedStar system as a first priority whenever possible. Focused on enhancing internal revenue.
  • Inpatient : Alerts Risk Management department to situations that may have legal repercussions. Conducts formal investigations and follow-up on patient complaints as per Patient Complaint / Risk Management Program Guidelines.
  • Emergency : Rounds on patients in the Emergency Department with the goal of marketing the services of the navigator program and other hospital programs / physicians.

Minimum Qualifications :

Education :

  • High School Diploma or GED required or
  • Bachelor's degree preferred

    • Experience :

  • Related healthcare or customer service experience required
  • One year of relevant professional-level work experience may be substituted for one year of required education.

    • Licenses and Certifications :

  • No special certification, registration or license required

    • Knowledge, Skills, and Abilities :

  • Strong verbal and written communication skills.
  • Proficient in computer skills preferred.
  • Strong people skills to include marketing, problem solving, resourcefulness, customer service and service recovery skills.

    • This position has a hiring range of $23.19 - $40.61