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Technical editor • palm bay fl

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Technical Customer Support Agent

Technical Customer Support Agent

AutoDSPalm Bay, FL, US
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Technical Customer Support Agent.At AutoDS, recently acquired by Fiverr, we're revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally.As a fast-growi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Principal Technical Writer and Editor (SkillBridge) - R10212367

Principal Technical Writer and Editor (SkillBridge) - R10212367

Northrop GrummanMelbourne, FL, United States
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Principal Technical Writer and Editor (SkillBridge) - R10212367 Join to apply for the Principal Technical Writer and Editor (SkillBridge) - R10212367 role at Northrop Grumman.Be among the first 25 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Business Development (Solar Energy)

Technical Business Development (Solar Energy)

ScaleinPalm Bay, FL, US
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Technical Business Development Manager.Our client, a renewable energy company, is seeking a dynamic and driven Technical Business Development Manager to spearhead acquiring enterprise clients.This ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Illustrator

Technical Illustrator

Acara SolutionsMelbourne, FL, US
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Are you a Technical Illustrator that is looking to join one of the top companies within the Aviation Industry? Are you looking to further your career and grow? Do you have experience in a technical...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Support Manager

Technical Support Manager

Marmon HoldingsPalm Bay, FL, US
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Customer Service Representative.As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyou'll be doing things that matter, leading at every level, and w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Specialist, Technical Trade Compliance

Senior Specialist, Technical Trade Compliance

Clearance JobsPalm Bay, FL, US
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Specialist, Technical Trade Compliance.L3Harris is seeking an experienced Sr.Specialist, Trade Compliance Engineer to join our team. This dynamic role is a full-time position conducting export juris...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Service Representative I

Technical Service Representative I

ArthrexRemote, FL, US
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Essential Duties and Responsibilities : .Intake and route product related issues through ticketing system.Facilitate customer service functions such as account credits, product exchanges, upgrade, or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Sales Representative

Technical Sales Representative

ActalentPalm Bay, FL, US
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Technical Sales Representative.Join a leading manufacturer of specialty chemicals dedicated to supporting customers in the metal durable goods industry. This role involves working with chemical appl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Technical Delivery Lead

Technical Delivery Lead

State Trustees LimitedMelbourne, Western Metropolitan
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As Technical Delivery Lead, you'll manage software projects from concept to launch, ensuring timely, budget-conscious, and high-quality delivery. Your expertise will drive Agile improvements and tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Technical Service Representative II

Technical Service Representative II

PerceptaMelbourne, FL, US
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Technical Service Representative 2.At Percepta, we bring first-class service across each market we support.Technical Service Representative 2. The claims payment analyst is responsible for the overa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Sales Engineer - Generalist

Technical Sales Engineer - Generalist

Clean Energy AssociatesPalm Bay, FL, US
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Reporting directly to the Senior Sales Support Specialist, the primary duties include : .Manage client's bids (RFQ, RFP) accordingly to the T&Cs of the bid. Coordinate discussions between internal con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Contract Technical Support II

Contract Technical Support II

EmbraerMelbourne, Florida, USA
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Under limited supervision coordinate the definition of aircraft specifications guiding global customers in selecting aircraft equipment to meet their needs and requests while ensuring compliance wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Sales Representative - Greater Toronto, CAN

Technical Sales Representative - Greater Toronto, CAN

Lincoln Electric HoldingsPalm Bay, FL, US
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Technical Sales Representative.Lincoln Electric is a global leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Technical Project Manager

Senior Technical Project Manager

WabtecWest Melbourne, FL
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It’s not just about your career or job title… It’s about who you are and the impact you will make on the world.Because whether it’s for each other or our customers, we put People First.When our peo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Recruiter

Technical Recruiter

AppMySitePalm Bay, FL, US
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We are seeking a dynamic and highly motivated Technical Recruiter to join our HR team.As a Technical Recruiter, you will play a pivotal role in sourcing, identifying, and hiring top talent to suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Recruiter

Technical Recruiter

Aston CarterPalm Bay, FL, US
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We are looking for a dedicated and skilled technical recruiter to manage the full life-cycle recruitment process for IT positions, focusing on leveraging our current member base and newly skilled t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Director Applications Engineering

Technical Director Applications Engineering

Leonardo DRSMelbourne, FL, United States
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The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Journeyman Technical Writer

Journeyman Technical Writer

V2XMelbourne, Florida, United States
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This position description is subject to change at any time as needed to meet the requirements of the program or company.Working across the globe, V2X builds smart solutions designed to integrate ph...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Specialist, Technical Trade Compliance

Senior Specialist, Technical Trade Compliance

L3HarrisPalm Bay, Florida, USA
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Specialist Technical Trade Compliance.Job Location : Palm Bay FL Clifton NJ Colorado Springs CO or Amityville NY.Job Schedule : 9 / 80 : Employees work 9 out of every 14 days totaling 80 hours worked ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Customer Support Agent

Technical Customer Support Agent

AutoDSPalm Bay, FL, US
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Technical Customer Support Agent

At AutoDS, recently acquired by Fiverr, we're revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally. As a fast-growing company, we're looking for talented individuals who are passionate about technology, eCommerce, and making a real impact. If you're ready to join a dynamic team and thrive in a collaborative, fast-paced environment, we'd love to hear from you!

Position Overview AutoDS is looking for customer-oriented and tech-savvy Customer Support Agents to join our Customer Experience team, reporting to the Customer Support Manager.

In this role, you'll act as a key point of contact for our users, providing product and service information while resolving issues accurately and efficiently. You'll bring patience, empathy, and excellent communication skills to every interaction, advocating for users and ensuring a high standard of service. This is a deeply technical role, and you'll be expected to develop strong expertise in our platform and tools.

Key Responsibilities

  • Manage incoming online chats and support tickets
  • Identify and assess customers' needs to ensure satisfaction
  • Build trust and rapport with customers through open and clear communication
  • Provide accurate, complete, and timely information using appropriate methods and tools
  • Handle complaints, provide effective solutions and alternatives within set timeframes
  • Develop a deep understanding of AutoDS's platform and functionalities to provide expert technical support, keeping up to date with changes and improvements made
  • Document customer interactions thoroughly to maintain accurate records and assist internal teams
  • Follow all communication procedures, guidelines, and policies
  • Go the extra mile to engage and delight customers

Requirements

  • Proven customer support experience (technical preferred)
  • Strong technical aptitude, with eagerness to learn new platforms and tools
  • Familiarity with CRM systems and standard support practices
  • Excellent communication and presentation skills in English (spoken and written)
  • Customer-focused, adaptable, and able to handle a range of personalities and situations
  • Strong multitasking abilities, with excellent time management and prioritization skills
  • Ability to work full-time within assigned shift patterns, with occasional flexibility if required
  • Ability to work under a b2b contract
  • Fully remote rolerequires a reliable computer and a stable internet connection
  • Nice to Have

  • Experience in eCommerce, dropshipping, or SaaS environments
  • Familiarity with Shopify, eBay, Amazon, and other major selling channels
  • Previous experience working remotely or with international teams
  • If this sounds like you, send us your CV we'd love to hear from you!

    Ready to take your career to the next level with AutoDS? Join us and be part of a global team that's driving the future of eCommerce innovation. Apply today and help us create cutting-edge solutions for online sellers worldwide!