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Program Manager - Technical Release

Join a high-impact AI product team as a Program Manager, where you'll serve as the central orchestrator for release management across multiple endpoints and audiences. You'll own the end-to-end release lifecycle for AI-powered chat and search experiences, ensuring seamless coordination between feature teams, engineering partners, and leadership stakeholders. This role offers exceptional exposure to cutting-edge AI product development at enterprise scale, with the opportunity to become an AI subject matter expert while driving process excellence and operational discipline across a rapidly growing product portfolio.

Key Responsibilities

• Cross-Functional Project Tracking : Maintain centralized visibility of all ongoing AI feature rollouts and dependencies across teams using Azure DevOps (ADO) Boards and Queries, providing a single source of truth for release readiness across all supported endpoints and audiences
• Release Coordination & Shiproom Management : Serve as the directly responsible individual (DRI) for coordinating weekly shiproom meetings and bi-weekly product reviews, acting as the single point of contact for leadership and partner teams regarding release schedules, deployment timelines, and usage projections
• Living Release Tracker Ownership : Maintain and drive accountability for a comprehensive release tracker that documents feature availability and rollout schedules per audience and endpoint, coordinating closely with release engineers on code branches, feature flags, and deployment schedules
• Status Reporting & Communication : Provide comprehensive reporting on release status to leadership and cross-functional teams, publishing detailed minutes, decisions, and action item owners after each shiproom or key discussion
• Follow-Through & Closure : Own end-to-end follow-through on all release-related action items, acting as the "air traffic controller" for releases by monitoring every moving part until successful deployment
• Risk Management & Readiness : Proactively identify and manage risks to release success including new dependencies, late-breaking bugs, and performance regressions, driving mitigation plans to protect project scope, quality, and timelines
• Process Improvement : Continuously improve release processes and tooling by analyzing pain points, driving efficiency initiatives such as enhanced ADO queries for cross-team visibility, refining meeting formats, and supporting the shift toward DevOps / Continuous Delivery culture

Required Qualifications

Preferred Qualifications

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state : $38.46 - $48.08 USD / per hour. The salary / wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran / military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes :