Technical program manager serp_jobs.h1.location_city
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Technical program manager • kent wa
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Position Summary :
The Program Manager (PM) is responsible for managing the customer relationship as it pertains to daily operations and long-term strategy. The PM is accountable for successful coordination of planning scheduling and the delivery of products to the customer per specifications in the contract (date quantity quality special requests). The PM liaises with the customer contracts legal manufacturing and extended supply chain including formal reviews to drive internal goals and meet customer requirements. The PM is also accountable for acquiring new business when applicable.
Reporting Structure :
The Program Manager will report to the Manager of Program Management
Primary Duties & Responsibilities :
- Manage strategic relationship and daily communications with customers
- Manage customer Purchase Order / CBO releases to ensure adherence to contract internal and SOXs requirements which include accurate ERP
- Manage any customer schedule change requests (acceleration or deceleration) coordinating internal to ensure changes support internal and contractual requirements
- Coordinate the program related efforts of Quality Engineers Manufacturing Engineers and Planners to support goals for sales delivery profitability and customer satisfaction
- Manage special projects including new part introductions and improvement initiatives
- Forecast and champion monthly quarterly and annual sales
- Validate and coordinate customer release / change requests
- Analyze customer satisfaction data / report cards and drive improvements
- Conduct long term planning with customers (business development)
- Receive RFQs for new business and negotiate to follow on orders
- Facilitate payment collections as necessary
- Other duties as assigned
Required Skills :
Required Experience and Education
Required Experience :
Manager
Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Employment Type : Full-Time
Experience : years
Vacancy : 1