Technical program manager serp_jobs.h1.location_city

Aerospace Program Manager 2

The Program Manager (PM) is responsible for managing the customer relationship as it pertains to daily operations and long-term strategy. The PM is accountable for successful coordination of planning, scheduling, and the delivery of products to the customer per specifications in the contract (date, quantity, quality, special requests). The PM liaises with the customer, contracts, legal, manufacturing, and extended supply chain, including formal reviews, to drive internal goals and meet customer requirements. The PM is also accountable for acquiring new business when applicable.

The Program Manager will report to the Manager of Program Management.

Primary Duties & Responsibilities :

• Manage strategic relationship and daily communications with customers
• Manage customer Purchase Order / CBO releases to ensure adherence to contract, internal, and SOX's requirements, which include accurate ERP
• Manage any customer schedule change requests (acceleration or deceleration) coordinating internal to ensure changes support internal and contractual requirements
• Coordinate the program related efforts of Quality Engineers, Manufacturing Engineers, and Planners to support goals for sales, delivery, profitability, and customer satisfaction
• Manage special projects, including new part introductions and improvement initiatives
• Forecast and champion monthly, quarterly, and annual sales
• Validate and coordinate customer release / change requests
• Analyze customer satisfaction data / report cards and drive improvements
• Conduct long term planning with customers (business development)
• Receive RFQs for new business and negotiate to follow on orders
• Facilitate payment collections as necessary
• Other duties as assigned

Required Skills :

Required Experience and Education :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The range of pay for this role is $100000 to $130000 US Dollar (USD) Salaried based on a variety of factors. This role is eligible to participate in the Company's Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 2X the Company's bonus multiple, based on the Company's performance in the applicable quarter. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company's 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.