Technical program manager serp_jobs.h1.location_city

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Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a / an Program Manager l ocated in Texas Austin Pflugerville.

Reporting to the Program Manager he Program Manager will be on charge to manager and oversee the end-to-end product lifecycle for a manufacturing program ensuring that production quality safety and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy managing manufacturing costs and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross-functional teams optimize operational processes and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

What a typical day looks like :

Interfacing with customers including solving customer problems building relationships and managing escalations.

Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.

Participating in project planning sessions and contributing to timelines and deliverables.

Participating in cross-departmental teams to deliver projects or initiatives.

Facilitating meetings between different teams to ensure alignment.

Effectively presenting project updates to stakeholders and senior leaders.

Preparing reports or presentations summarizing project progress and outcomes.

Participating in lean initiatives.

Specific Responsibilities :

P&L Management / Financial Management / Cost Management : Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance report on Manufacturing cost FCST variances and drive actions for improvement.

Team Leadership / CFT Owner : Lead cross-functional teams (CFT) coordinating efforts across different departments.

Project Planning and Procurement Execution Oversee the planning execution and delivery ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope goals timelines and deliverables.

Customer Relationship Management / Customer Communication : Act as customers Program / Site representative ensuring their needs are met. Supports customer vistits. Regular updates to inform customers of project status challenges and successes. Site score / Quality Score / Delivery Score.

KPI Tracking / Operational Excellence : Monitor and report on key performance indicators (KPIs) related to customer satisfaction OTD quality Accounts Receivable (AR) and financial performance.

Risk Management : Identify potential risks to the project and implement strategies to mitigate them.

Contract Compliance / Management : Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations all the non- contractual situations must be escalated to GAMs (proposal).

Scope / Change Management : Manage changes in project scope schedule and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team.

Forecast Management : Acknowledge input from demand forecasts and ensure alignment with production capacities (man machine materials). Supports the development of accurate forecast and demand plans.

Claims Management : Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution.

Inventory Management : Oversee inventory levels to ensure adequate supply for production at Site level.

Quality Assurance : Ensure that project deliverables meet quality standards and customer expectations.

Reporting and Documentation : Provide regular updates and comprehensive documentation of program activities.

Continuous Improvement : Drive initiatives for process improvements and operational efficiencies.

ESG and Sustainability - Customer requirements : Implement customer requirements as agreed & vetted by Commercial Teams.

The experience were looking to add to our team

3 years experience

Bachelors degree

Customer relationship management

Negotiation skills

People management

Experience with contract

P&L Management

Ability to interface and communicate with different levels of the organization

Strong communication skills and collaborated

Knowledge of the MS Office (Excel power point)

Here are a few of our preferred experiences :

Oracle

Presentation skill

Experience with LEAN manufacturing

Experience in DOF operations

PF38

#LI-PF1

What youll receive for the great work you provide :

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Operations

Is Sponsorship Available

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on : age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1