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Call center representative • cambridge ma

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Call Center Representative / Member Advocate

Call Center Representative / Member Advocate

Healthcare FinancialQuincy, MA, United States
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Team an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Intake Call Center Representative

Intake Call Center Representative

Transformations Care NetworkBoston, MA, United States
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Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Sales Representative

Call Center Sales Representative

VirtualVocationsDorchester, Massachusetts, United States
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A company is looking for a Call Center Representative.Key Responsibilities Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces Book qualified appointmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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NEW Call Center Representative

NEW Call Center Representative

TempWorks AccountBoston, MA, US
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Boston, MA (On-site or Hybrid).We are looking for an energetic and personable Call Center Representative to join our growing customer support team. This role involves answering inbound calls, resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Bank Call Center

Bank Call Center

Mass Bay Credit UnionRoxbury Crossing, MA, US
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This position is 100% in the office.Provides quality information and exceptional member service and support by telephone and / or electronic communications. Adhere to the PICK US culture through excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Call Center Representative

Medical Call Center Representative

Fenway HealthBoston, MA, US
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Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Massachusetts
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The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Fares Call Center Representative

Fares Call Center Representative

NR ConsultingBoston, MA, United States
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Job title : Fares Call Center Representative.We envision a thriving region enabled by a best-in-class transit system.Our mission is to serve the Public by providing safe, reliable, and accessible tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Representative / Member Liaison

Call Center Representative / Member Liaison

Healthcare Financial, Inc.Quincy, MA, United States
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Team an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative- Boston Logan Airport

Call Center Representative- Boston Logan Airport

Enterprise Mobility IncBoston, MA, United States
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Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the large...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative- Boston Logan Airport

Call Center Representative- Boston Logan Airport

Enterprise HoldingsBoston, MA, United States
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Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the large...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Jobs

Call Center Jobs

TradeJobsWorkforce02458 Newton, MA, US
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Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Call Center Representative

Remote Call Center Representative

Top Gun Staffing Group LLCBoston, MA, United States
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About the job Remote Call Center Representative.Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Rite Window - Call Center Representative

Rite Window - Call Center Representative

RenuityWoburn, MA, US
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Call Center Representative .Earn up to $60,000 to $80,000 / yr!.Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work shou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Representative - Insurance

Call Center Representative - Insurance

Professional Staffing GroupBoston, MA
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Call Center Representative - Insurance.Are you passionate about delivering exceptional customer service and thriving in a dynamic and rewarding environment? We are looking for a dedicated Customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesBoston, Massachusetts
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Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative Level 1 (Temporary)-Spanish

Call Center Representative Level 1 (Temporary)-Spanish

Uphams Corner Health CenterDorchester, MA, United States
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Call Center Representative Level I.Note : This is a temporary position, with possibility of changing to permanent or per-diem status in the future. Bi-lingual language skills in English and Spanish a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Intake Call Center Representative

Intake Call Center Representative

Northeast HealthBoston, MA, United States
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Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Agent

Call Center Agent

SharpcontraBoston, MA, United States
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We are seeking a dedicated and customer-focused Call Center Agent to join our team in Louisville, KY.The ideal candidate will serve as the primary point of contact for our customers, addressing inq...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Agent

Call Center Agent

Alphabe Insight IncBoston, MA, United States
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At Sharpcontra, we are dedicated to delivering excellence in every interaction.We specialize in providing professional solutions and services that prioritize client satisfaction, efficiency, and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Representative / Member Advocate

Call Center Representative / Member Advocate

Healthcare FinancialQuincy, MA, United States
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.

Join Our Dynamic Team and Make a Meaningful Impact!

Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you!

At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so.

What You'll Do

  • Participate in inbound / outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs.
  • Educate members and their family on applicable Medicare programs and the importance of applying for the programs.
  • Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable.

What We're Looking For

  • Strong Communicator : Able to clearly articulate value, actively listen, and adapt messaging to different audiences.
  • Resilient & Persistent : Handles rejection well and remains motivated to achieve goals despite objections.
  • Persuasive & Solution : Oriented - Identifies pain points and positions solutions that meet member needs.
  • Highly Organized & Efficient : Manages multiple leads, follows up consistently, and tracks progress in CRM systems.
  • Minimum Qualifications

  • Associate degree or equivalent work experience.
  • 2+ years of call center experience handling high call volumes.
  • Strong computer skills, including MS Office and web-based applications.
  • Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply.
  • Work Schedule : Full-Time Hours (40 hrs. / week) Monday - Friday. Variable Shifts : 11 am -7 pm or 12-8 pm.
  • Why Join Us

  • Make a Difference : Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services.
  • Collaborative Environment : Work with a supportive team dedicated to the same cause and share your ideas to create positive change.
  • Equal Opportunity : We value diversity and foster an inclusive work environment.
  • Professional Growth : We encourage personal and professional development and provide opportunities for advancement within the organization.
  • Competitive Compensation : Enjoy a competitive salary package with benefits.
  • Flexible work options : Remote or Hybrid.
  • At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

    Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options.

    EEO Statement

    HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.