Call centre supervisor serp_jobs.h1.location_city

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including :

• Affordable Medical / Dental / Vision plans
• Flexible Spending Account
• Generous Paid Time Off
• Whole Health & Wellness Reimbursement Program
• Professional development and training opportunities
• 100% Vested Retirement Plan w / up to 6% Match
• Holiday Pay (9)
• Paid Personal Growth Hours
• Paid Time Off for Mental Health
• Company Paid Life Insurance
• Spontaneous & Longevity Bonuses
• Loan Forgiveness Program Eligibility
• Employee Assistance Program (EAP) & Tobacco Cessation Program
• Vocational Training Program : Accelerated training path towards QMHA certification For more details about our benefits, visit our website (https : / / www.columbiacare.org / employeebenefits) ! About the Position We are looking to hire a Full Time Night shift On Call Mental Health Associate at our programs in the Lane County area, including Eugene, Springfield, and Junction City, Oregon. These position works as a member of a direct care team serving adults with severe and persistent mental illness. Primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping, preparing meals, administering medication, and keeping accurate clinical documentation. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. Please keep the following things in mind :
• On Call staff must work a minimum of 32 shift hours per month
• On Call staff must attend a minimum of one staff meeting per month (and clinical supervision if a QMHA)
• On Call staff must stay current on company training
• On Call staff must respond to facility requesting coverage within 2 hours of initial call. In some cases, more notice can be provided. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule : Full Time (40 hours per week), Night shifts. May include holidays and weekend shifts. What You'll Make $20.00 - $22.00 per hour DOE / Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10 : 00pm - 6 : 00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish / English desired). What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below :
• Bachelor's degree in Behavioral Science : Psychology, Counseling, Social Work, Human Development, or related field;
• OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
• OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program : Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record , and have the ability to pass a DHS criminal background check. Physical Requirements : This position requires the ability to frequently talk, listen, use hands and fingers, reach , stand, walk, sit, bend, stoop, climb stairs , as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat / kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings , which require performing various physical, hands-on maneuvers and techniques. Reasonable accommodations can be made. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Full Time (40 hours per week), Night shifts. May include holidays and weekend shifts. Compensation details : 20-22 Hourly Wage PI04c535274670-29400-38395537