Call centre supervisor serp_jobs.h1.location_city

Job Description

Job Description

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.

Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.

MAINTENANCE SUPERVISOR

Responsibilities include inspecting and coordinating maintenance tasks, preparing vacant apartments for leasing, and maintaining the community's cleanliness and appearance. The role also includes managing inventory, performing preventative maintenance, supporting cost-cutting initiatives, and conducting safety meetings.

Additionally, the job requires excellent customer service skills and assisting in budget development for repairs and maintenance. Work will be conducted both inside and outside apartment buildings and across community areas.

SKILLS REQUIRED

• Possess your own hand tools, unless prohibited by law, and be skilled in their safe use and maintenance.
• Apply logical thinking to solve problems effectively.
• Strong customer service and communication skills, including the ability to interact courteously and calmly with residents, clients, and team members and address issues.
• Demonstrate effective written skills to represent the company, act as a point of contact for internal and external inquiries and explain department policies.
• Be proficient in using the internet, word processing, spreadsheet, and database programs, preferably with experience in property management systems.
• Operate basic office equipment like copiers, faxes, and telephones.
• Mathematical skills for financial / budget tasks.

OTHER REQUIREMENTS

Working Conditions :

Physical Demands :

Required Licenses or Certifications :

NOTE : This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.