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Client relationship manager • mesa az
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Job Description
IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.
Responsibilities :
- Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.
- Serves as the initial point of contact for clients. Follow standardized procedures to meet client needs. May conduct research for complex requests.
- Self-sufficient in following standardized procedures, able to utilize multiple resources to find answers and resolutions independently to meet client needs and department efficiency metrics.
- Documents client and team feedback in support of service improvement efforts within the business.
- Uses consultative approach to position products and services to clients.
- Performs other duties as assigned
Requirement :
Preferred Qualifications :
What is the schedule? 8 : 30 AM – 5 : 30 PM
Specify the shift : Morning
Weekly schedule : 40 hours / Week
Complementary schedule : TBD
Benefits
Multicultural Environment
Get inspired by multicultural teams distributed in different locations across the globe.
Team Events
Our company bonds around company-sponsored events, group building activities and happy hours.
Corporate Training
We help employees to adopt new technologies and methodologies and achieve success together.
Top Clients
Work in projects with the most talented professionals to create global ripples that you can be proud of.