Customer service representative serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Customer service representative • west palm beach fl
- serp_jobs.job_card.new
Customer Service Representative
HomeTeam Pest DefenseLake Worth, Florida, USRemote Customer Service Representative – Product Testing
GLGlen Ridge, FloridaRemote Customer Service Representative – Product Testing
GLOCPAPalm Beach Gardens, FloridaCustomer Service Representative DEBT COLLECTION
Global Resolution CenterGreenacres, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
David's BridalWest Palm Beach, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
Symbiotic ServicesWest Palm Beach, FL, USCustomer Service and Sales Representative
Rustman AgencyWest Palm Beach, Florida, United States- serp_jobs.job_card.promoted
Customer Service Representative - Driving
SP PlusWest Palm Beach, FL, USCUSTOMER SERVICE REPRESENTATIVE
Family DollarLake Worth, FloridaCustomer Service Representative - Driving
SP Plus CorporationWEST PALM BEACH, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
AlphaGraphicsWest Palm Beach, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
VirtualVocationsWest Palm Beach, Florida, United StatesRemote Customer Service Representative
NexRepLake Park, FloridaCustomer Service Representative
Health Plans, IncPalm Beach Gardens, FL, USCustomer Service Representative
Domino's PizzaPalm Beach Gardens, FL- serp_jobs.job_card.promoted
Customer Service Representative
KellyMitchell GroupPalm Beach, FL, United StatesCustomer Service Representative
NEPA Wholesale IncWest Palm Beach, FL, USCustomer Service Representative
PrideStaffWest Palm Beach, FLORIDA, US- serp_jobs.job_card.promoted
Customer Service Representative
Insight GlobalLake Worth, FL, US- serp_jobs.job_card.promoted
Showroom Customer Service Representative
FergusonWest Palm Beach, FL, USCustomer Service Representative
HomeTeam Pest DefenseLake Worth, Florida, US- serp_jobs.job_card.full_time
Overview
At HomeTeam, we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Customer Service Representative, you can expect to :
Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
- Provide information to prospects and initiate new service
- Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
- Interact with customers / prospects by scheduling various pest and builder related services using the Route Point software
- Resolving customer problems with invoices and billing questions
- Conduct telephone conversations with customers about issues surrounding their service in a professional manner
- Enter service-related notes in system software
- Provide general marketing information to prospects and customers as requested
- Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
- Maintain customer files on computer and in filing system
- Validate technician paperwork for completeness and accuracy
- File Technician paperwork in customer files
- Update notes in system with technician and other employee customer information
- Print, distribute, and review service tickets for technicians
- Have a basic knowledge of technician’s job and processes of company's treatment processes
- Properly follow HomeTeam Pest Defense telephone etiquette procedures
- Ability to calm and diffuse angry customers
- Escalate appropriate inquiries or problems to managers
- Collect and reconcile payments received by technicians
There’s plenty of perks too!
Why HomeTeam?
Qualifications
Minimum Requirements :
Physical Demands / Working Environment :