Process new referrals that arrive directly to the program in the manor best fitting the needs of the referral source.Participates in morning check in meeting with designated Admissions Coordinator ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Technical Program Lead
AlluvionicMelbourne, FL, US
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Lead the Future of Defense Innovation Job Summary : .Alluvionic is seeking a Technical Program Lead to lead the definition, development, and integration of cutting-edge energy and communication...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Program Planner & Scheduler
Intra Management SolutionsMelbourne, FL, US
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We are seeking a Principal Program Planning and Scheduling Analyst to join our team in Florida.This role will develop, maintain, and coordinate integrated master plans and schedules to suppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Coordinator Intern
Heka Aero LLCMelbourne, FL, US
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HEKA makes the world better for all of us.Our engineers develop cool things : .Feel the satisfaction of evolving classical engineering disciplines like mechanical, software, electrical, industrial, s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Program Manager
USSI GlobalMelbourne, FL, West Melbourne, FL, US
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Patient Care Coordinator
AEG VisionMelbourne, FL, United States
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Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
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Program Manager (Onsite)
TalentRemedyMelbourne-Titusville, FL, us
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The Program Manager leads day-to-day execution for an on-site DoD program at Patrick SFB, integrating and coordinating all contract activities to ensure timely, complete, and high-quality deliverab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Program Scheduler
Intra Management Solutions, Inc.Melbourne, FL, United States
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We’re supporting a leading defense contractor in the search for a.This position plays a key role in developing and maintaining complex Integrated Master Schedules (IMS) for Tier 1 programs, providi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Wound Program Coordinator
Encompass HealthMelbourne, FL, US
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Wound Care Coordinator Career Opportunity.AM PRN / Pool or Part Time 24 Hours / Week.Sea Pines Rehabilitation Hospital, an affiliate of Encompass Health.
Florida Avenue, Melbourne, FL 32901.Recognized f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Graduate Teacher Program
Schools (Government)Melbourne, Western Metropolitan
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Senior Program Manager
Extant AerospaceMelbourne, FL
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Program Manager
STS Aviation ServicesMelbourne, Florida, US
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Production Coordinator
Classic Floors FerrazzanoMelbourne, FL, US
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Italian Terrazzo & Tile Co.Position Title : Distribution Production Coordinator.Position Type : Regular full-time.This position is responsible for coordinating all material, and documentation for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Agent Experience Coordinator
ONE Sotheby's International RealtyMelbourne, FL, US
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Data Entry Coordinator
Stark ExterminatorsMelbourne, FL, US
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This role is responsible for reading and understanding service agreements, and digitally transcribing them into our client management software system.
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Lead, Program Finance
Clearance JobsPalm Bay, FL, US
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MRB Coordinator
MC Test Service IncMelbourne, FL, US
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Program Scheduler
L3Harris TechnologiesPalm Bay, Brevard, FL
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Resident Care Coordinator
Discovery Village at MelbourneMelbourne, FL, US
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Residential Program Manager
DevereuxMelbourne, FL, US
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Do you want to make a positive impact on the lives of children and families?.Then being a Program Manager at Devereux is for YOU! You belong here.
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Process new referrals that arrive directly to the program in the manor best fitting the needs of the referral source.
Participates in morning check in meeting with designated Admissions Coordinator to review staffing / scheduling needs for the day. Call to be completed prior to 9am local time.
Participates in morning check-in meeting with Admissions Manager to review staffing / scheduling needs for the day. Check-in to be completed prior to 9am local time.
Provides a concierge level of customer service to every caller by implementing the VITAS Call Center Quality Management standards of call scripting
Supports Admissions team to exceed program goals.
Establishes a rapport and maintains an effective relationship with all internal and external Vitas customers.
Enters accurate information to support data integrity in VITAS computer applications.
Responds accurately to all questions received regarding services provided by Vitas.
Offers and / or confirms a same day appointment and / or the appointment time that is as close as possible based on the request of the patient and / or referral source to ensure a timely admission.
Escalates matters to Admissions Manager when assistance or clarification is needed.
Follows the VITAS Admissions Standard for contingency staffing
Participates in ongoing training and development based on the changing healthcare environment.
Notifies Admissions Staff of all scheduled appointments within their working hours of 8am-8pm local time.
Notifies VITAS Marketing Representatives of all new referrals within their working hours of 8am-8pm local time.
Utilizes Appointments Everywhere to effectively facilitate the scheduling / updating of appointments.
QUALIFICATIONS
Two or more years related experience in medical terminology and / or in a call center environment
Ability to attain goals in a fast-paced, dynamic environment
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
Prior experience in working collaboratively with other functional leaders to drive action plans.
Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
Model positive behaviors that are focused on supporting : integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
EDUCATION
Completion of high school or basic education equivalency preferred
Bilingual in Spanish / English a plus
Medical or business office education or training desired