Program manager serp_jobs.h1.location_city

Overview

The Risk Management, Trust and Safety Operations team enables Microsoft and third parties to conduct business in a safe, compliant and ethical manner. Our industry leading expertise span multiple jurisdictions and disciplines bringing diverse perspectives and solutions to current and emerging risks in the areas of artificial intelligence (AI), digital safety, global trade, third party compliance and other trust services. We focus on building a culture of compliance, threat management and delivering best-in-class services at speed and scale. We leverage Microsoft’s innovative technologies and partner across the enterprise to drive the right outcomes for Microsoft, our customers and our partners.

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about the Risk Management, Trust and Safety Operations team and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications :

• Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvementOR equivalent experience
• 1+ Years of experience working with Sharepoint and / or Power BI

Preferred Qualifications :

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here :

Microsoft will accept applications for the role until August 28th, 2025.

Responsibilities

As a Trust & Safety Business Program manager, you will play a critical role in the Microsoft team responsible for operationalizing Responsible AI technology and Digital Safety and enabling Microsoft’s customers to solve real business solutions across varios use cases.

We are seeking a strategic and results-driven Business Program Manager to lead initiatives that enhance safety, efficiency and performance in AI deployment. This role will drive cross- functional collaboration, streamline operational processes, and support leadership in establishing standards for performance in an AI-driven organization.

Your primary responsibility will be to drive collaboration on various projects with operations and engineering partners to advance safety and operational standards for Responsible AI deployment. You will lead initiatives to automate review processes, improve forecasting capabilities through building tailored reporting and oversee work related to tooling and platform migrations.

As a Trust & Safety Guidelines Business Program Manager, you will :

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect