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Salesforce business analyst • baltimore md
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DK Consulting Overview : Founded in May 2003 DK Consulting LLC a woman-owned small business was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State Federal and Commercial customers and our services range from providing customers with that one critical resource to assuming responsibility for an entire IT project.
C2C rate : $70 / hr
Position : Business Analyst
Client : Baltimore County Office of Information Technology
Contract Duration : 1 Year
Work Location : 400 Washington Avenue Towson MD 21204. Hybrid schedule with at least 80% of time onsite and no more than 20% of their time remote.
Interview Mode : In person
Responsibilities :
- Works with development staff and / or vendors to create prototype designs for medium to large-risk projects.
- Creates detailed unit / system testing scripts based on functional requirements.
- Facilitate user acceptance testing processes as required.
- Assesses and develops recommendations for process improvements and technology solutions for County agencies.
- Captures consolidates and communicates information from the Subject Matter Experts (SMEs).
- Responsible for the high-level design and integration of software development by effectively partnering with business users project managers and application developers.
- Analyzes existing business processes and data flows to develop system designs delivery roadmaps and integrations to other systems.
- Conducts in-depth analysis of County systems operations and procedures. Works with County users to define system requirements and resolve problems. Translates client requirements into highly specified system design documents. Works with staff to coordinate system design and implementation requirements.
- Performs full life cycle development of systems. Assesses business opportunities defines problems and identifies business solutions. Develops the needs assessment and requirements analysis.
- Works with County agencies and provides advice consultation and technical assistance throughout project implementation.
- Provides quality customer service.
- Actively pursue innovative initiatives and improvements in current processes.
- Gather / document business requirements for change requests (break / fix).
- Support internal / external integrations including design testing and troubleshooting.
- Confers with County agencies and provides advice consultation and technical assistance throughout project implementation.
- Provides metrics around reporting system performance and process control.
- Participates in user training or conducts the training when needed.
Required Skills :
Required Experience :
Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Hourly
Experience : years
Vacancy : 1