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Location : Onsite at our Corporate Office – Wilmington, NC
This is not a remote position)
Schedule : Full-time, 40 hours per week. Overtime or flexible hours may be needed during peak billing times.
What You’ll Be Doing
Preparing and transmitting insurance claims using patient files as documentation for reimbursement of care provided.
Entering patient financial information accurately in Netsmart and auditing files monthly to make sure all payers are billed for patients served that month.
Collaborating closely with our Simitree Outsource Billing Team.
Working with both internal teams and external contacts to ensure billing documentation is accurate, complete, and available.
Monitoring and following up on delinquent patient accounts.
Auditing patient files for accuracy and ensuring accounts receivable / payable information matches claims filed.
Organizing your workload to stay efficient and meet deadlines.
Building positive relationships with colleagues and maintaining excellent customer service.
Demonstrating the mission, vision, and values of Lower Cape Fear LifeCare every day.
What We’re Looking For
Education : High school diploma or GED required; Associate’s degree or equivalent education / experience preferred.
Experience : At least 1 year of related experience required; 2 years preferred.
Certifications : CHAA or CHAM preferred but not required.
Tech Skills : Proficient in Microsoft Excel; Microsoft Word is a plus. Comfortable with basic math and algebra for calculating discounts, percentages, and rate changes.
People Skills : Clear, professional communication with both internal and external contacts.
Work Style : Able to work independently, manage regular deadlines, and stay organized.
Physical Requirements : Sitting or standing for long periods, walking, lifting / carrying files and supplies, reaching, stooping, and extended data entry.