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Administrative assistant • richmond va
Administrative Assistant
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Description
Position Summary
The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.
Responsibilities
- Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies
- Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service
- Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information
- Schedules meetings / conference calls and appointments, coordinates food and handouts for meetings, as needed
- Assists in implementing property activities and events
- Prepares, maintains, and distributes mass written communication to retailers as directed
- Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing
- Establishes and maintains effective business relationships
- May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors
- May manage and collect current Certificates of Insurance for Tenants and / or third-party vendors
- May operate as mall management office support person for localized computer software / hardware
- Other duties as assigned
Qualifications
Core Competencies : Nimble Learning, Collaborates, Drives Results, Customer Focus
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following :
Benefit Information
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.