Business operations manager serp_jobs.h1.location_city

Job Summary

IFF Health Sciences is a solution provider in the Health & Wellness space, delivering high quality functional ingredients and solutions backed by innovative science. Those ingredients are being sold as raw materials but can also be purchased in the final delivery dosage form : as capsule or stick. IFF is a global leader in probiotics, fibers, botanicals and other natural ingredients for the dietary supplements and consumer health industries. We are currently expanding our North America IFF Health Sciences Sales team to answer the increasing demand for our industry leading natural products in the dietary supplements and medical foods. This role will allow for a driven business development professional to leverage their industry experience and sales skills to develop business with new customers. You'll have great opportunities to learn and develop yourself, and you will be supported by the best possible resources in the industry while selling a comprehensive product portfolio.

Main Operational duties

As a member of the sales team you will deal with tasks which may cover all aspects of business development from identifying the customer, to the development of key strategic relationships to executing strategic conceptual selling : planning visits, listening to customers and understanding their needs, identifying sales opportunities, defining and following up on sales action plans, establishing and maintaining strong relationships, arrange joint meetings with key support functions and closing deals.

• Develop and execute new business development account plan in the growing North American dietary supplements space, for the company's entire product range including turn key finish format, to ensure the realization of planned business results
• Demonstrated ability to establish and build relationships with new target accounts
• Ability to translate regional new business development objectives into an action plan
• Ability to achieve annual new business development sales targets and establish / grow large opportunity pipeline across multiple customers
• Demonstrate a high level of expertise across entire product line from ingredients to turn key finish format
• Effectively and efficient resolve barriers that arise throughout sales cycle
• Manage and build strong, long lasting relationships with key target decision makers and stakeholders at all levels & functions (Science, NPD, Marketing, Sales, Procurement and Logistics) and within IFF's internal stakeholders
• Coordinate internal subject matter expertise (Technical Service, Product Development, R&D, Marketing, Regulatory, Supply Chain, Customer Service) to support key customer activities and new business development plans
• Ability to convey technical / scientific data to all audiences
• Knowledge of CPG syndicated data bases (Nielsen / IRI / SPINS et al)
• Lead direction & internal preparation for customer meetings / presentations
• Document meeting reports and opportunities in SalesForce
• Work closely with marketing counterparts on market insights, new product concept development, co-marketing opportunities, translating competitive intelligence into actionable items
• Help support internal new product development and assist with market launches
• Monitors and benchmarks competitive products, market requirements, market trends and competitive business strategies and incorporates benchmarking and competitive profiling in new business development activities
• Contribute to the innovation pipeline by sharing industry insights and expertise
• Participate in regional sales meetings and external customer / industry events
• Participate in all key performance management activities - goal setting, Employee Development Plans, performance reviews, etc.

Specific Tasks

Travelling and daily contact with customers are parts of the job. Specifically, you will :

Position Requirements

Ideally you have a minimum of five years new business development experience in the nutraceutical space with expertise in turn key finish formats, probiotics and / or other specialty health ingredients. You will have strong relationships to key markets across the USA. Experience from a large matrix organization is an advantage together with conceptual selling. You hold a degree or equivalent in a science-related discipline; microbiology and / or nutrition, would be an advantage but not a must.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com / careers / workplace-diversity-and-inclusion to learn more