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Call center • cambridge ma

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Call Center Representative - REMOTE

Call Center Representative - REMOTE

Top Gun Staffing Group LLCBoston, MA, United States
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About the job Call Center Representative - REMOTE.Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Intake Call Center Representative

Intake Call Center Representative

Transformations Care NetworkBoston, MA, United States
serp_jobs.job_card.full_time
Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Bank Call Center

Bank Call Center

Mass Bay Credit UnionRoxbury Crossing, MA, US
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This position is 100% in the office.Provides quality information and exceptional member service and support by telephone and / or electronic communications. Adhere to the PICK US culture through excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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NEW Call Center Representative

NEW Call Center Representative

TempWorks AccountBoston, MA, US
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Boston, MA (On-site or Hybrid).We are looking for an energetic and personable Call Center Representative to join our growing customer support team. This role involves answering inbound calls, resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Representative / Member Liaison

Call Center Representative / Member Liaison

Healthcare Financial, Inc.Quincy, MA, US
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Call Center Representative

Medical Call Center Representative

Fenway HealthBoston, MA, United States
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Medical Call Center Representative.Boston, MA (+Boylston+St+Boston+MA+USA+02215) • Patient Services.Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Rep

Call Center Rep

Tufts MedicineBoston, MA, US
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This position functions as a key communicator.Promotes company’s commitment to superior customer service.This position is responsible for the ongoing and uninterrupted flow of information through f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Representative / Member Liaison

Call Center Representative / Member Liaison

Healthcare FinancialQuincy, MA, United States
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Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.Join Our Dynamic Team an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Jobs

Call Center Jobs

TradeJobsWorkforce02458 Newton, MA, US
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Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Fares Call Center Representative

Fares Call Center Representative

NR ConsultingBoston, MA, United States
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Job title : Fares Call Center Representative.We envision a thriving region enabled by a best-in-class transit system.Our mission is to serve the Public by providing safe, reliable, and accessible tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Agent (Part-Time)-1

Call Center Agent (Part-Time)-1

U-HaulWoburn, MA, US
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U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Representative- Boston Logan Airport

Call Center Representative- Boston Logan Airport

Enterprise Mobility IncBoston, MA, United States
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Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the large...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Specialist

Call Center Specialist

VirtualVocationsDorchester, Massachusetts, United States
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A company is looking for a Call Center Relationship Specialist to provide customer service to members via telephone and written correspondence. Key Responsibilities Provide friendly and profession...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Call Center Scheduler

Call Center Scheduler

My Derm RecruiterBoston, MA, US
serp_jobs.job_card.full_time
Schedule all general dermatology appointments.Answer all incoming calls and triage to the correct department or individual. Also responsible for rescheduling cancelled appointments or follow up appo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Rite Window - Call Center Representative

Rite Window - Call Center Representative

RenuityWoburn, MA, US
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Call Center Representative .Earn up to $60,000 to $80,000 / yr!.Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work shou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Scheduler

Call Center Scheduler

APDermBoston, MA, US
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Dermatology Appointment Coordinator.Schedule all general dermatology appointments.Answer all incoming calls and triage to the correct department or individual. Also responsible for rescheduling canc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Agent

Call Center Agent

SharpcontraBoston, MA, United States
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We are seeking a dedicated and customer-focused Call Center Agent to join our team in Louisville, KY.The ideal candidate will serve as the primary point of contact for our customers, addressing inq...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Agent

Call Center Agent

Alphabe Insight IncBoston, MA, United States
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At Sharpcontra, we are dedicated to delivering excellence in every interaction.We specialize in providing professional solutions and services that prioritize client satisfaction, efficiency, and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Intake Call Center Representative

Intake Call Center Representative

Northeast HealthBoston, MA, United States
serp_jobs.job_card.full_time
Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health.We are committed to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Receptionist Level I

Call Center Receptionist Level I

Uphams Corner Health CenterDorchester, MA, United States
serp_jobs.job_card.full_time
Call Center Receptionist Level I.The Call Center Receptionist provides exceptional and consistent customer service to all customers calling UCC's Call Center or walking in for services.Ensure that ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Representative - REMOTE

Call Center Representative - REMOTE

Top Gun Staffing Group LLCBoston, MA, United States
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About the job Call Center Representative - REMOTE

Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated and enthusiastic Call Center Representative to join their team on a contract-to-hire basis! This position is 100% remote!

In this role, you will serve as the first point of contact for employees seeking assistance with their benefits. You will provide exceptional customer service, answer benefit-related inquiries, and resolve any issues to ensure our employees fully understand and maximize their benefits.

Key Responsibilities :

  • Answer incoming calls and respond to benefit-related inquiries from employees and providers.
  • Provide detailed information on health, dental, vision, retirement, and other benefit plans.
  • Assist employees with enrollment, claims, and benefits-related issues.
  • Conduct thorough research to resolve complex benefit questions and issues.
  • Educate employees on benefit options and processes.
  • Document all interactions and maintain accurate records in the system.
  • Collaborate with other departments to address and resolve employee concerns.
  • Stay up to date with changes in benefit plans, policies, and procedures.
  • Participate in training sessions to enhance product knowledge and customer service skills.

Qualifications :

  • High school diploma or equivalent; associate degree or higher preferred.
  • Previous customer service experience, preferably in a call center or benefits-related role.
  • Strong communication skills, both verbal and written.
  • Ability to handle confidential information with discretion.
  • Excellent problem-solving and analytical skills.
  • Proficient in using computer systems and navigating multiple software applications.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and as part of a team.
  • Hours :

  • The Call Center is open Monday - Friday, 8 : 00AM - 6 : 00PM ET. You will be assigned one of the following 37.5-hour shifts upon commencing employment based on needs of the business : 8 : 00AM - 4 : 00PM | 8 : 30AM - 4 : 30PM | 9 : 00AM - 5 : 00PM | 9 : 30AM - 5 : 30PM | 10 : 00AM - 6 : 00PM
  • Pay :

    22.50 / hour + generous benefits package upon conversion.

  • Please note, insurance coverage is available during the contract period.