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Customer representative • minneapolis mn

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Customer Support Representative

Customer Support Representative

FoodaMinneapolis, MN, US
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At Fooda, we bring better lunch experiences to office workers everywhere.We are on a mission to mobilize a global network of people, restaurants, and businesses to make food delivery more affordabl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Planet FitnessMinneapolis, MN, US
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Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Villella Olson Agency, Inc.Saint Paul, MN, US
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Customer Service Representative.Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Provides per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

HOM Furniture, Inc.Minneapolis, MN, US
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The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture’s customers.Answering phones to either direct callers to the proper department or to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Pronto Heating & Air ConditioningMinneapolis, MN, US
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Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!.Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

U-HaulMinneapolis, MN, US
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Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Jim Lindahl - State Farm AgencyHopkins, MN, US
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Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member.Insurance experience ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Edison Electric, Inc.Minneapolis, MN, US
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Are you friendly, outgoing, and motivated to help others? Do you enjoy solving problems and contributing to efficient office operations? If so, consider joining. Customer Service Representative!.Not...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Legendary Home Services Parent LLCMinneapolis, MN, US
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Customer Service Representative –.Monday-Friday | 12 : 00 PM – 8 : 30 PM | $19-$23 per hour.Monday-Friday | 1 : 00 PM – 9 : 30 PM | $19-$23 per hour. Monday-Thursday | 2 : 00 PM – 12 : 0...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Care Representative

Customer Care Representative

VirtualVocationsSaint Paul, Minnesota, United States
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A company is looking for a Customer Care Representative.Key Responsibilities Assist customers with inquiries and provide support Resolve customer issues efficiently and effectively Maintain acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Scanlan Int'lSaint Paul, MN, US
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Now in our fourth generation, the Scanlan family continues its dedication to providing the best surgical instrumentation available anywhere in the world. We are seeking a Customer Service Representa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Care Representative

Customer Care Representative

AmplifonMinneapolis, MN, United States
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We are looking for someone who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting responsibly in every...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Capstone Insurance GroupMinneapolis, MN, US
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Capstone Insurance Group, a leader in the insurance industry, is seeking a dedicated Customer Service Representative to join our vibrant team in Coon Rapids, Minnesota. Our organization prides itsel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Luke Lehman - State Farm AgencySaint Paul, MN, US
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Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
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Customer Service Representative

Customer Service Representative

Russell TobinMinneapolis, MN, US
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Russell Tobin & Associates is currently seeking a Customer Service Rep, 1 year Contract role for one of our Fortune 500 clients, for Remote. Apply today for immediate consideration.Shift Schedul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Addison GroupSaint Paul, MN, US
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Customer Service Representative.This role is responsible for managing customer inquiries, processing orders, maintaining accurate records, and supporting the sales team. The ideal candidate will hav...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

SP+Minneapolis, MN, US
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SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative-

Customer Service Representative-

Planet Fitness - PF Baseline FitnessSaint Paul, MN, US
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Job Title : Customer Service Representative.Status : Full Time / Part Time / Non-Supervisor / Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
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Customer Service Representative

Customer Service Representative

Distinctive Floral CompanyMinneapolis, MN, US
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Come join the team with the freshest flowers!.At Len Busch Roses, we are passionate about hiring employees who value taking care of each other & our customers. We strive to align people in jobs ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Allstate Insurance - Sniezek Group AgencyMinneapolis, MN, US
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We are seeking a well-rounded customer service team member.Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Support Representative

Customer Support Representative

FoodaMinneapolis, MN, US
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Job Description

Job Description

At Fooda, we bring better lunch experiences to office workers everywhere. We are on a mission to mobilize a global network of people, restaurants, and businesses to make food delivery more affordable, sustainable, reliable, efficient, and delightful for everyone. Our team is guided by the shared belief that it is not just about the food—it is about how food makes us feel and what it enables us to achieve. We take risks, embrace failure, ask questions, and learn from our mistakes because we know it is what we need to grow and succeed, both as individual contributors and together as a team

Position Overview :

In the role of Customer Support Representative, you will be instrumental in providing outstanding customer service that reflects our core values. You’ll be responsible for efficiently resolving customer concerns and managing escalated calls, emphasizing a proactive and authentic approach. Your commitment goes beyond the norm, as you actively pursue solutions that not only address customer issues but also enhance the satisfaction of both our customers and restaurant partners.

Key Responsibilities :

Customer Support & Ticket Management

  • Handle 80-100 tickets per day with a target SLA of 80%+
  • Address team inquiries and independently resolve complex tickets using best practices
  • Ensure all tickets are completed by the end of the day and accurately tagged
  • Follow up on customer inquiries and provide timely updates on ongoing cases
  • Make independent support decisions regarding order cancellations, delays, and delivery issues

Collaboration & Communication

  • Work closely with external departments (sales, marketing, product, finance) to resolve complex issues
  • Share new insights with the team to improve performance
  • Attend all team and company meetings
  • Actively participate in daily team standups, occasionally leading or backing up
  • General Responsibilities

  • Perform in-office duties and participate in LDRS
  • Onboard and train new hires
  • Update support policies and procedures in OneNote
  • Identify and implement improvements in customer support processes
  • Handle ad-hoc projects assigned by the manager and manage RP Dashboard pop-ups
  • How we measure success :

  • Customer Satistication Score (CSAT)
  • First Response SLA %
  • Consistantly complete projects as directed
  • Lead and demonstrate support values
  • Qualifications :

  • 0 - 3 year of customer service experience, preferably in a high-volume setting
  • Experience with customer service software, HubSpot proficiency preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities with a proactive approach
  • Genuine empathy and a positive attitude in customer interactions
  • Ability to collaborate effectively with internal teams
  • Flexibility to adapt to changing priorities and scenarios
  • Proven ability to take initiative in issue resolution
  • Pay : $18-$20 / hr

    Must be authorized to work in the United States on a full-time basis. No recruiters please.

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