Customer service manager serp_jobs.h1.location_city
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Customer service manager • austin tx
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Building relationships is your strong suit.Customers feel comfortable renewing their contracts with you over and over again, given your confidence and ability to negotiate in a way that best fits t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Associate – Serve with Precision, Connect with Purpose.Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This position is responsible for providing communication and coordination of customer services that ensure Legendary Customer Service outcomes for our customers.
This includes frequent communication...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative.Stan's Heating and Air is actively seeking a highly-talented Customer Service Representative to help elevate our customer service experience.Please note the followin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Customer Service Specialist to provide support in a fast-paced environment for patients receiving home medical equipment services.
Key Responsibilities Answer inbound an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team.In this role, you will be the first point of contact for our valued customers, providing exceptional serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative Insurance Agency.Murphy Insurance Services, LLC Westlake Area, Austin, TX (In-Person Role).
Murphy Insurance Services is growing, and were looking for a friendly, det...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.
So there’s no fumbling with tickets, mac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative.Location : Austin, TX (On-site).Roles and responsibilities : Must be available for any 8-hour shift from 7 am to 7 pm.
We are unable to accommodate schedule change requ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Stephens And Associates is a research company based out of Panama City Beach, Florida.With a focus on high-quality research, the company provides valuable insights and services to its clients.The c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service - Self Storage Manager.Total Rewards package available to our team : .We work Flexible and Full-Time Schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Must be available to work any 8-hour shift between 7 : 00 AM and 7 : 00 PM, Monday through Friday.In-office only (local candidates must live within commuting distance).
Join the Provider Network team su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration.
You’ll build trust in these interactions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Palm Beach Tan "clean" is our middle name.In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean.
This person will be responsible for var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Must have : Two or more years of experience in providing customer service, including answering questions from the public or other relevant experience.
General overview : At an intermediate level, rece...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Manager, Self Service
Invicti SecurityAustin, TX, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_description1-2 years of experience negotiating customer contracts Experience in sales, account management, or customer success Proficiency with Google Office Suite (Gmail, Sheets, etc.) Exceptional Organizational Skills Solid Time Management Fundamentals Strong Negotiation Capabilities An innate ability to build relationships Eagerness to learn Web Application Security Scanning Ability to quickly adapt to new work processes Health Insurance : Taking care of our team goes beyond the office. We cover 100% of employee health care, vision and dental premium costs. For dependents, we contribute 75% of the health care and 50% vision / dental premium cost, so you can be sure that you and your family are in the best possible health. Coverage is effective your first day Employee Assistance Program : Emotional Support Counseling services - 24 / 7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more Parental Leave : 16 week paid leave for birthing parent recovery, 4 week paid leave for non-birthing / bonding parent 401(k) Savings Plan : 50% up to 6% company match with 100% annual cliff vesting Hybrid or Remote Working : If you are local to one of our office locations, you can work a hybrid / home schedule - we got you covered Discretionary Time Off : Enjoy a flexible vacation schedule where you do not have to wait to use time off until it is accrued Quarterly Thrive-Wellness Days : One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate Volunteering : 5 days of paid time off each year to participate in the volunteer activities of your choice
Job Description
Job Description
Who You Are :
Building relationships is your strong suit. Customers feel comfortable renewing their contracts with you over and over again, given your confidence and ability to negotiate in a way that best fits their needs. You’re passionate about understanding the needs of customers, and can see the big picture when it comes to your relationships with them. You understand that, in order to do what’s best for the customer, putting yourself in their shoes is a MUST; in order to accomplish this, you utilize your eagerness to learn and adapt to their needs as your ultimate strategy.
What You’ll Be Doing :
- Booking renewals (primarily multi-year renewals) while maintaining aggressive gross revenue retention and expansion targets within the Self Service customer segment
- Creating upsell pipeline and closing upsell opportunities with your assigned accounts
- Driving resolution of escalated account issues in coordination with other departments
- Exceeding customer retention goals and maintaining high retention rates
- Managing contract-related inquiries, questions, and issues from partners / other departments
- Professionally managing and expanding customer relationships with a portfolio of assigned accounts
What You'll Need :
Why Invicti :
Your Health & Wellness Matters :
We Value Adult / Life Balance :
At Invicti, we embrace diversity and individuality in all forms. Discrimination has no place here - regardless of race, religion, gender, age, ability, sexual orientation, or any other aspect that makes you unique. We're all about creating a space where everyone feels valued and included. So come as you are and join us in shaping the future of our industry.
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