Customer support representative serp_jobs.h1.location_city

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

QUALIFICATIONS

• Strong auto service & tire sales knowledge
• Good leadership abilities and team building
• Excellent customer service and communication skills
• Strong organizational skills
• Proficient at preventive maintenance sales
• Maintain professional appearance at all times
• Have problem solving abilities and be a self-starter
• Multi-tasking abilities

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.