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Desktop support engineer • scottsdale az

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Desktop Engineer

Desktop Engineer

BrightSpring Health ServicesTempe, AZ, US
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OnePoint Patient Care, LLC is looking for a customer service oriented help desk specialist to provide technical support to users in an efficient and accurate manner. Help desk personnel need excelle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Repair Technician

Desktop Repair Technician

ER2Mesa, AZ, US
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At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. ER2 helps large organizations with seamless new technology hardware instal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Analyst

Desktop Support Analyst

Robert HalfTempe, AZ, US
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We are looking for a skilled Desktop Support Analyst to join our team in Tempe, Arizona.In this long-term contract role, you will provide technical expertise and solutions to ensure seamless operat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Job Training Program

Desktop Support Job Training Program

Year Up UnitedPhoenix, AZ, US
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Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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desktop support

desktop support

Syntricate TechnologiesScottsdale, AZ, US
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Duration : Contract Location : Scottsdale, AZ JD Customer Experience, Desktop Management - Infrastructure Services (IS) 4-6 Years.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician

Desktop Support Technician

Cynet SystemsPhoenix, AZ, US
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Deliver world-class IT support to onsite and remote executives.Independently resolve complex, break / fix issues in person or via telephone. Perform installations, replacements, upgrades, and other ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Support Engineer

Technical Support Engineer

KLAPhoenix, AZ, United States
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KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.Virtually every electronic device in the world is produced using our technologies.No laptop, smartpho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Technician / IT Support Specialist

Desktop Support Technician / IT Support Specialist

S R INTERNATIONAL INCPhoenix, AZ, US
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Device Refresh Project Technician.Device Refresh Project Technician.FY26 Desktop Refresh Project (DRP).This project involves deploying, configuring, and tracking laptops, desktops, monitors, and pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support

Desktop Support

Apex SystemsScottsdale, AZ, US
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Location : Onsite; Scottsdale, Arizona, 85260.Pay Rate : $20-23 / hr based on experience.We backup the Tech RX (similar to a Genius Bar) at Shea, so its important that the resource is comfortable with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Phoenix, AZ- Desktop Support Technician II

Phoenix, AZ- Desktop Support Technician II

HeunetsPhoenix, Arizona, United States
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We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor.Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Desktop Support Technician

IT Desktop Support Technician

SkySysPhoenix, AZ
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On-site 5 days / week in Phoenix, AZ.Long term contract (12 months +).We need desktop support resource with AV (Audio Visual) support experience. The technician ensures optimal functionality of deskto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Desktop Support Technician

Desktop Support Technician

MetroSysPhoenix, AZ, US
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Job Summary : We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support

Desktop Support

Tata Consultancy ServicesPhoenix, AZ
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Excellent communication skills, handling customers and matching the pace.Windows 10 Administrator, MECM Image management & deployment. Understanding of EUC role, Filed services.Must have a good expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Desktop Support Specialist I - Phoenix, AZ

Desktop Support Specialist I - Phoenix, AZ

Clearance JobsPhoenix, AZ, US
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Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses acr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Onsite Desktop Support Engineer

Onsite Desktop Support Engineer

ForhyrePhoenix, AZ, US
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We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients.You will help install, upgrade and troubleshoot hardware and software systems.If you’re com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Staff IT Analyst I - Desktop Support Analyst

Staff IT Analyst I - Desktop Support Analyst

Western Alliance BankPhoenix, AZ
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Staff IT Analyst I - Desktop Support Analyst.As a Staff IT Analyst I – Desktop Support, you’ll provide hands-on technical support for end-users, troubleshoot hardware and software issues, and contr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Engineer

Desktop Support Engineer

Axiom TechnologiesScottsdale, AZ, United States
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The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Technician I

Desktop Support Technician I

AmTrust FinancialScottsdale, AZ, US
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AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician.The Desktop Support Technician will report to the Director, IT End User Services.The Deskto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Virtual Desktop Infrastructure (VDI) Engineer

Virtual Desktop Infrastructure (VDI) Engineer

KPMG-UnitedStatesTempe, AZ
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Virtual Desktop Infrastructure (VDI) Engineer.Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Production Support Engineer

Production Support Engineer

TSMCPhoenix, AZ, US
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Location : Phoenix, Arizona Organization : TSMC AZ.TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that power the future of electronics.Our cutt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Engineer

Desktop Engineer

BrightSpring Health ServicesTempe, AZ, US
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Help Desk Specialist

OnePoint Patient Care, LLC is looking for a customer service oriented help desk specialist to provide technical support to users in an efficient and accurate manner. Help desk personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment. This role will provide first line support services to both internal and offsite clients who are experiencing technical problems Requests include connectivity, access, computer hardware, operating system, and software application functions. You will also solve basic technical problems and be responsible for fielding, diagnosing and solving customer requests and issues via phone and email.

Responsibilities

  • Manage effectively the resolution of support issues that are reported in an efficient manner
  • Act as a technical authority, providing expertise to both team members and clients
  • Ensure that we surpass our customer's expectations
  • Logging incoming customer communication, taking ownership of, and working on support requests.
  • Keep customers informed in a professional manner ensuring accuracy of detail.
  • Troubleshooting problems and providing advice on the appropriate action.
  • Accurately record time activity in line with procedures.
  • Accurately record all customer communications using the appropriate Service Desk software.
  • Installing, supporting and providing routine maintenance to hardware and software.
  • Analyzing and resolving faults ranging from a major system crash to a forgotten password.
  • Ensure that documentation and job notes are kept up-to-date and accurate.
  • Other duties as and when required by the management.

Qualifications

  • Excellent attitude, great phone etiquette.
  • Team player with the ability to motivate and educate other team members in principles of service delivery excellence.
  • Ability to demonstrate clear & confident communication skills both written and verbal.
  • Ability to deal with problems and technical issues in a friendly, calm and reassuring manner.
  • Excellent problem solving ability. A proactive thinker who encompasses the "bigger picture".
  • Passion for IT and technology, and a drive to help customers take advantage of new solutions.
  • An enthusiastic, thorough and methodical approach to problem solving.
  • Ability to multi-task, prioritize and escalate accordingly.
  • Self-motivated.
  • Ability to learn new skills quickly for example, supporting new applications.
  • Tenacity and dedication to pursue an issue from beginning to end.
  • The initiative and reliability to work unsupervised on many occasions.
  • Windows 7 / 8 / 10 Pro.
  • Office 2007 / 2010 / 2013.
  • Windows Server 2008 / 2012 (advantageous) administration, build and maintenance.
  • Strong understanding and working knowledge of Active Directory, exchange mailbox administration, DNS, group policies, domain controllers.
  • Good knowledge of Routers, Firewalls, Switches, VPN devices and wireless and other networking technologies.
  • Basic understanding of backups and restoration methods.
  • The ability to articulate at a technical level appropriate to the circumstances e.g. for clients with varying levels of IT knowledge & competence.
  • Natural interest in IT with a desire to stay abreast of new technologies.
  • Minimum 3 years of experience in an IT support role, or similar, for a widely dispersed and large user base.
  • Bachelor's Degree or equivalent training and experience.
  • Able to lift and / or carry up to 35 pounds.
  • About Our Company

    OnePoint Patient Care, an affiliate of PharMerica, is the nation's leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states.

    Salary Range

    USD $60,000.00 - $65,000.00 / Year