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Security Infrastructure Analyst

The Security Infrastructure Analyst is a member of the Enterprise Security & Infrastructure Systems (ESIS) team in an industry critical financial services company. The role will be responsible for the day-to-day administration activities respective to the ESIS portfolio of applications and tools within TCH Operations and Technology, ensuring the integrity of our customer facing applications and corporate systems portfolio.

Essential functions and responsibilities :

• Provide support all aspects of the Security Infrastructure Analyst environment including administration and maintenance, business continuity, backup and recovery, capacity management, change management, security management, and installation / configuration management in production and non-production environments
• Support core technologies within the Enterprise Security & Infrastructure Systems portfolio including enterprise applications such as Forcepoint proxys, Guardium database security, Control-M Enterprise Scheduler, Entrust HSM appliances and software, Venafi, IBM APIConnect, Puppet and Jira / Confluence
• Work with supporting tools and technologies including Splunk, SolarWinds, and ServiceNow
• Provide operational direction and triage as needed
• Work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate system incidents
• Work closely with internal and external partners to guarantee continuous infrastructure availability
• Follow change management and configuration management procedures and guidelines
• Provide assistance and problem support to infrastructure partners, application developers, business analysts and business users while assessing impacts and communicating effectively
• Maintain adherence of an enterprise approach facilitating best practice methodologies across the estate
• Coordinate with all stakeholders to ensure the continuity of the applications related to upgrades, versions, patches, and new releases
• Create, maintain and present detailed technical documentation and executive summaries for key stakeholders, including senior management
• Execute the proper risk / issue disciplines to deliver the best outcomes for our customers, clients, and shareholders and to protect our company's reputation
• Drive consensus and resolving conflicts quickly
• Perform special projects and initiatives as assigned

Qualifications required :

Qualifications desired :

Physical demands and work environment :

Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Employees in this position will report to the office 2-3 days per week. Onsite work requirements may change at any time.