Instructional coordinator serp_jobs.h1.location_city

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.

Job Duties and Responsibilities

Key Responsibilities :

• Lead the end-to-end project management for long-term training initiatives and career path curricula
• Design and develop comprehensive learning programs and blended learning materials, with a focus on instructor-led training and on-the-job application
• Conduct thorough needs analysis and collaborate with Subject Matter Experts (SMEs) to determine training objectives and content requirements
• Design and create high-impact learning assets, including facilitator guides, participant content , job aids, agent communications, and detailed content outlines
• Ensure the learning experience is engaging and effective by incorporating adult learning theories, advanced instructional strategies, and opportunities for real-world practice
• Manage existing learning programs, including updating course content, adapting materials for different formats, and ensuring all documentation remains current
• Upload and manage all learning content within modern Learning Management Systems (LMS), including the Oracle Learning Management System and Workday Learning Management System

Skills, Experience and Requirements

Education and Experience :

Skills and Qualifications :

Visa sponsorship not available for this role

Candidates must be willing to participate in at least one in-person interview.

Salary Ranges Compensation : $63,150.00 / Year - $80,000.00 / Year Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.