Program administrator serp_jobs.h1.location_city

Job Description

Job Description

Alacrity Solutions

SYSTEMS ADMINISTRATOR III

Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com.

The Systems Administrator III is responsible for day-to-day operation, maintenance, and support of virtual resources to optimize overall performance, maintain data integrity and availability to end users. This individual monitors system alerts to ensure virtual machines, operating systems, software applications, network / security systems, and related procedures adhere to organizational expectations.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

Operations and Support

• Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems, networks, and key processes.
• Review system and application logs and take necessary action to resolve alerts.
• Perform daily backup and replication operations, ensuring all required servers, system data and configurations are successfully backed up to appropriate media and are restorable.
• Perform regular file archive and purge as necessary per retention policy.
• Create, change, and delete user accounts per request and documented instructions.
• Respond to user support requests; investigate and troubleshoot issues, document in ticketing system.
• Repair and recover from hardware, network, or software failures, communicate with impacted users.
• Assist in evaluation of user needs and research / demo solutions to present and / or include in budget planning.
• Configure systems for high availability and load balancing.
• Install and test system software upgrades.
• Other related duties as assigned.

Maintenance

Provisioning

Competencies

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Work Environment

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Remote based position.

Physical & Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and / or Experience

Preferred Education and Experience

Starting salary range :

Job Specifics :

Travel Required :

Why Choose Alacrity?

Affirmative Action / EEO Statement

Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Personal Information Retention :

We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.

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